Summit Swiss Heritage Resort & Spa, Darjeeling
Summit Swiss Heritage Resort & Spa, Darjeeling, 15/9A, Gandhi Rd, near Circuit House, Limbugaon, Darjeeling, West Bengal 734101
Gumo's take
Summit Swiss Heritage Resort & Spa, Darjeeling is a colonial-style hotel known for its warm hospitality, Himalayan and valley views, and exceptional service. Guests frequently praise the staff's attentiveness, the quality of dining, and the serene atmosphere. The hotel is particularly well-suited for couples, families, and travelers seeking a comfortable and scenic stay in Darjeeling. Its proximity to major attractions like Tiger Hill and Batasia Loop adds to its appeal.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with specific praise for the concierge and dining team members like Yogesh and Pratheeksha.
- High-quality dining experience, including a well-received international restaurant and breakfast buffet.
- Breathtaking views of Kanchenjunga and the surrounding valleys from select rooms and common areas.
Worth knowing
- Some negative feedback about room sleep quality, with a higher number of negative sentiments in the 'Sleep' category.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Massage
- Spa
- English
- Hindi
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Transfer
- Local shuttle
- Accessible
- Accessible elevator
- Private bathroom
- Shower
Common questions
What are the standout features of the hotel's service?
The hotel is known for exceptional staff service, with specific praise for the concierge and dining team members like Yogesh and Pratheeksha. Guests frequently commend the attentiveness and quality of service provided.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and well-suited for families. It also has daily housekeeping and a 24-hour front desk, making it convenient for family stays.
What are the common guest complaints about the rooms?
Some guests have reported issues with room sleep quality, with a higher number of negative sentiments in the 'Sleep' category. This is one of the key limitations of the property.
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