Summit West Gate Posada
WARD NO 11, Summit West Gate Posada, Gandhi Road Gandhi Gram Gandhi Gram, near Railway Guest House, INA BYPASS, West Bengal 734101
Gumo's take
Summit West Gate Posada is a mid-range hotel in Darjeeling known for its panoramic views of Kanchenjunga and warm hospitality. It appeals to families and couples seeking a peaceful retreat with mountain vistas and personalized service. While the hotel is marketed as a 5-star property, guest feedback is mixed, with many noting inconsistencies in facilities and amenities. Positive reviews highlight the staff's attentiveness and the hotel's scenic location, while negative reviews often cite issues with hot water, room maintenance, and misleading star ratings.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 65
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service, with multiple reviews praising the helpfulness and friendliness of staff like Bhumika, Sejal, and Nishant.
- Scenic views of Kanchenjunga from higher-floor rooms and balconies, which are frequently highlighted in positive reviews.
- Family-friendly amenities and spacious rooms, particularly the family and premium view rooms with jacuzzi options.
Worth knowing
- Frequent complaints about hot water supply issues, with jacuzzi and bathtub functionality being unreliable or insufficient.
- Maintenance problems, including non-functional lifts, poor ventilation, and unpleasant room smells reported in multiple negative reviews.
- Misleading 5-star branding, with many guests feeling the hotel does not meet the expected standards for a 5-star property.
- Location is somewhat remote from Darjeeling's main attractions like Mall Road, requiring a 15-20 minute walk or additional transportation.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Hot tub
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Accessible elevator
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- English
- Hindi
- Private bathroom
- Shower
Common questions
Does the hotel have a hot tub, and what do guests say about it?
Yes, the hotel has a hot tub, which is one of its unique features in the area. However, guest feedback is mixed, with 5 positive and 8 negative mentions regarding the hot tub experience.
What do guests say about the hotel's bathroom facilities?
Guests have mixed experiences with the bathrooms. There are 15 positive mentions, but 25 negative reviews, with frequent complaints about hot water supply issues and maintenance problems.
How is the hotel's location in relation to Darjeeling's main attractions?
The hotel is somewhat remote from Darjeeling's main attractions like Mall Road, requiring a 15-20 minute walk or additional transportation. However, it is a 9-minute drive from Dali Monastery.
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