The Soma Hotel
The Soma Hotel, N C. Goenka Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
The Soma Hotel in Darjeeling is known for its exceptional service, cleanliness, and scenic views of Kanchenjunga from select rooms. Guests frequently praise the staff for their friendliness and attentiveness, particularly individuals like Mr. Rupak Chhetri, Miss Samiksha, and Mr. Subodh. The hotel is conveniently located near the Darjeeling Railway Station and Mall Road, making it ideal for travelers seeking a central base to explore the city. While the breakfast and dining experience is also highlighted as a strength, some guests have noted minor issues with room amenities and occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 85
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service with many guests praising the staff for their friendliness and responsiveness, especially Mr. Rupak Chhetri and Miss Samiksha.
- Clean and well-maintained rooms with some offering stunning views of Kanchenjunga from the balcony.
- Positive dining experience, with guests frequently mentioning the delicious food and good breakfast options.
Worth knowing
- Some guests reported issues with room amenities, such as faulty geysers, non-working intercoms, and poor Wi-Fi connectivity.
- A few reviews mentioned inconsistencies in service, including uncooperative staff and poor communication regarding check-in times and breakfast availability.
- Location, while convenient, is described as being in a congested area, which may not suit guests seeking a tranquil environment.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Local shuttle
- Not accessible
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (extra charge)
Common questions
Does the hotel offer good breakfast options, and is it included in the room price?
Yes, guests frequently praise the breakfast and dining experience at The Soma Hotel. However, breakfast is charged separately and not included in the room price.
What are the main issues guests have reported with the hotel's amenities?
Some guests have reported issues with room amenities, such as faulty geysers, non-working intercoms, and poor Wi-Fi connectivity, according to the hotel's reviews.
How is the service quality at The Soma Hotel?
The service quality is highly praised, with 177 positive mentions and only 8 negative reviews. Guests particularly highlight the friendliness and responsiveness of staff members like Mr. Rupak Chhetri and Miss Samiksha.
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