Tripoo Potala Palace
Tripoo Potala Palace, Dr Zakir Hussain Rd, Tungsung Basti, Darjeeling, West Bengal 734101
Gumo's take
Tripoo Potala Palace in Darjeeling is a mid-range hotel known for its convenient location near Mall Road and its super deluxe rooms with mountain views. While some guests praise the helpful staff, good food, and comfortable rooms, others report significant issues with poor customer service, lack of staff availability at night, and unprofessional management. The hotel is best suited for budget-conscious travelers who prioritize location and room quality but may not expect consistent service reliability.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 80
What guests love
- Super deluxe rooms with nice mountain views
- Helpful and polite staff in positive reviews
- Convenient location near Mall Road and nearby attractions
- Good breakfast and food quality in some reviews
Worth knowing
- Unreliable and unprofessional management, especially at night
- Inconsistent customer service and lack of staff availability
- Unfair and questionable additional charges reported by guests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Does the hotel offer rooms with mountain views?
Yes, the hotel offers super deluxe rooms with nice mountain views.
Is the hotel located near popular attractions in Darjeeling?
Yes, it is conveniently located near Mall Road and other nearby attractions.
Are there reports of issues with customer service at the hotel?
Yes, some guests have reported significant issues with poor customer service, lack of staff availability at night, and unprofessional management.
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