Udaan Hotels | Dekeling Resort
Udaan Hotels | Dekeling Resort, Lal Kothi Rd, Jalapahar, Darjeeling, West Bengal 734103
Gumo's take
Udaan Hotels | Dekeling Resort is a 4-star heritage property in Darjeeling known for its elegant rooms, gardens, and panoramic views of Mount Kanchenjunga. Guests praise the warm, personalized service, especially from staff like Nunam, Riya, and Sneha, and the quality of the vegetarian restaurant, GRAINS. The hotel is ideal for travelers seeking a peaceful, scenic retreat with a touch of historical charm. While the location is slightly removed from the bustling Mall Road, it offers a tranquil setting with a 4-minute drive to the Peace Pagoda and nearby attractions like Tiger Hill and Batasia Loop.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests highlighting the warmth, attentiveness, and professionalism of the team, especially Nunam, Riya, and Sneha.
- Stunning views of Mount Kanchenjunga and the valley, particularly from the British and mountain-view rooms.
- High-quality vegetarian dining at GRAINS, with guests praising the variety, taste, and Jain-friendly options.
Worth knowing
- Some guests reported issues with room amenities, including poor geyser performance, lack of ventilation, and outdated or uncomfortable furniture in certain rooms.
- Limited breakfast options and occasional delays in food service were mentioned in a few reviews.
- The property is not easily accessible for guests with mobility issues, with narrow pathways and no elevators.
- Wi-Fi performance is inconsistent, particularly during peak hours or due to weather conditions.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Spa
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Local shuttle
- Not accessible
- Kitchen in some rooms
- Coffee maker
Common questions
What are the key strengths of Udaan Hotels | Dekeling Resort?
The hotel is known for exceptional staff service, especially from team members like Nunam, Riya, and Sneha, as well as stunning views of Mount Kanchenjunga and high-quality vegetarian dining at GRAINS, which offers Jain-friendly options.
Is the hotel accessible for guests with mobility issues?
No, the property is not easily accessible for guests with mobility issues due to narrow pathways and the absence of elevators.
What are the limitations of the hotel's room amenities?
Some guests have reported issues such as poor geyser performance, lack of ventilation, and outdated or uncomfortable furniture in certain rooms.
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