Udaan Hotels | Himalayan Suites & Spa
Udaan Hotels | Himalayan Suites & Spa, Hill Cart Rd, Kakjhora, Darjeeling, West Bengal 734101
Gumo's take
Udaan Hotels | Himalayan Suites & Spa in Darjeeling is known for its exceptional service, Kanchenjunga views from select rooms, and a pure vegetarian restaurant. It is particularly praised for its warm hospitality, attentive staff, and the breakfast buffet. While it caters well to families and couples, some guests have noted limitations in room placement and noise from the busy location.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service and hospitality, with many guests praising the attentiveness and professionalism of staff like Mr. Nigam Tamang and Miss Ruchita.
- Breathtaking Kanchenjunga views from select rooms, particularly the attic and premium rooms, which are a major highlight for many guests.
- High-quality breakfast buffet and vegetarian dining options, with positive mentions of the restaurant's ambiance and food variety.
Worth knowing
- Some rooms are located on lower floors or in less desirable positions, leading to limited or obstructed views and noise from nearby traffic or construction.
- Mixed feedback on restaurant service, with complaints about slow service, unprofessional staff behavior, and occasional shortages of basic items like glasses and tissues.
- Noise and traffic from the hotel’s central location can affect the tranquility of the stay, particularly for ground-floor rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Coffee maker
Common questions
Does the hotel offer vegetarian dining options?
Yes, Udaan Hotels has a pure vegetarian restaurant with a high-quality breakfast buffet and positive feedback on food variety and ambiance.
Are there rooms with views of Kanchenjunga?
Yes, select rooms such as the attic and premium rooms offer breathtaking views of Kanchenjunga, which is a major highlight for guests.
How is the service quality at the hotel?
The service is highly praised, with outstanding hospitality and attentiveness from the staff. Many guests specifically mention the professionalism of staff like Mr. Nigam Tamang and Miss Ruchita.
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