Windamere Hotel - A Colonial Heritage
Windamere Hotel - A Colonial Heritage, Observatory Hill, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Windamere Hotel - A Colonial Heritage is a historic hotel in Darjeeling, originally built in the 1840s and known for its vintage charm, colonial ambiance, and proximity to Darjeeling Mall and Observatory Hill. It appeals to travelers seeking a nostalgic, heritage experience with a mix of old-world elegance and modern amenities. While many praise its warm hospitality, scenic views, and cozy rooms, some guests report inconsistencies in maintenance and service quality. The hotel is particularly popular for its dining, colonial aesthetics, and personalized service from staff like Deepikcha and Saroja.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Colonial heritage charm with vintage-style rooms and cottages, praised for their nostalgic ambiance and views of the Darjeeling hills.
- Highly rated staff service, with several reviews highlighting the warmth and attentiveness of individuals like Deepikcha, Saroja, and Ashish.
- Strategic location near Darjeeling Mall and Observatory Hill, making it convenient for sightseeing and shopping.
Worth knowing
- Mixed feedback on room maintenance and cleanliness, with some guests reporting outdated furniture, broken fixtures, and poor heating.
- Inconsistent dining and breakfast experiences, with complaints about unavailable menu items, average food quality, and hygiene issues.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Coffee maker
Common questions
Is the hotel located near popular attractions like Darjeeling Mall and Observatory Hill?
Yes, Windamere Hotel is strategically located within walking distance to Darjeeling Mall and Observatory Hill, making it convenient for sightseeing and shopping.
What are the key strengths of the hotel's service and staff?
The hotel is highly praised for its warm hospitality and personalized service, with guests frequently mentioning the attentiveness of staff members like Deepikcha, Saroja, and Ashish.
Are the rooms and bathrooms in good condition?
While the hotel is praised for its colonial charm and views, there are mixed reviews regarding room maintenance and cleanliness, with some guests reporting outdated furniture, broken fixtures, and issues with bathroom conditions.
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