Zone by The Park Darjeeling
Ward No. 30, Zone by The Park Darjeeling, Kernel (Cornnel) Villa School, Near, Kutchery Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Zone by The Park Darjeeling is a newly opened hotel known for its modern, well-designed rooms, exceptional hospitality, and breathtaking views of the surrounding landscape. Guests frequently praise the cleanliness, comfort of the rooms, and the friendliness of the staff, particularly Phurba and Abhyas. The food is consistently described as excellent, with a special mention of the restaurant Bazaar and its curated Darjeeling tea selection. While the hotel has received overwhelmingly positive feedback, some guests have highlighted staffing challenges during peak times and occasional water supply issues.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 92
What guests love
- Modern, clean, and well-designed rooms with exceptional comfort and attention to detail.
- Outstanding hospitality and service from the staff, particularly Phurba and Abhyas, who are frequently mentioned for their friendliness and helpfulness.
- Excellent food quality and a unique dining experience at Bazaar, including a curated selection of Darjeeling teas.
Worth knowing
- Occasional water supply issues reported by guests, including instances of no water and slow resolution times.
- Staffing challenges during peak periods, with some guests noting understaffing and overworked personnel affecting service quality.
Common questions
What do guests say about the food and dining experience at Zone by The Park Darjeeling?
Guests consistently praise the excellent food quality and unique dining experience at the hotel's restaurant, Bazaar. The curated selection of Darjeeling teas is also a special highlight.
Are there any reported issues with the hotel's facilities or services?
Some guests have reported occasional water supply issues, including instances of no water and slow resolution times. Additionally, staffing challenges during peak periods have been noted, with some guests mentioning understaffing and overworked personnel affecting service quality.
What do guests say about the staff at Zone by The Park Darjeeling?
The hospitality and service from the staff are highly praised, with particular mentions of Phurba and Abhyas for their friendliness and helpfulness. Guests appreciate the exceptional attention to detail and overall service quality.
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