Four Points by Sheraton Bur Dubai
772V+Q3R Four Points by Sheraton Bur Dubai - Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C - Bur Dubai - Dubai - United Arab Emirates
Gumo's take
Four Points by Sheraton Bur Dubai is a modern hotel known for spacious, well-equipped rooms and a strong emphasis on hospitality, particularly for Indian cuisine and service. It appeals to both business and leisure travelers, with a focus on comfort and convenience. Guests frequently praise the breakfast and dinner buffets, the warm and attentive staff (notably Mr. Sai, Mr. Manoj, and Chef Deepak), and the proximity to BurJuman Mall and Old Dubai. While the hotel has a 4.4/5 Google rating and 4.6/5 on Tripadvisor, some guests report issues with room maintenance, small pool, and inconsistent service from certain staff members.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 76
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 88
What guests love
- Spacious, clean rooms with modern amenities like coffee makers and minibars, praised for comfort and maintenance.
- Highly rated breakfast and dinner buffets, especially for Indian cuisine, with positive feedback on variety and taste.
- Warm and attentive service from key staff members like Mr. Sai, Mr. Manoj, and Chef Deepak, who are frequently highlighted in reviews.
Worth knowing
- Some guests reported issues with room maintenance, including malfunctioning air conditioning and missing toiletries.
- The pool is described as small and restrictive, with some guests unable to use it due to rules or overcrowding.
- Inconsistent service from certain staff members, including complaints about unprofessionalism and poor communication, particularly in the restaurant and front desk.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service
- Local shuttle
- Not accessible
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Pool
- Outdoor pool
- Lifeguard
- Fitness center
- Free weights
- Hair salon
- Business center
- Meeting rooms
- Arabic
- English
- Filipino
- Hindi
- Russian
- Private bathroom
Common questions
What do guests say about the breakfast and dinner buffets at Four Points by Sheraton Bur Dubai?
Guests frequently praise the breakfast and dinner buffets, especially for the variety and quality of Indian cuisine. The warm service and flavorful dishes are often highlighted in reviews.
Are there any issues with the hotel's room maintenance or service consistency?
Some guests have reported issues with room maintenance, such as malfunctioning air conditioning and missing toiletries. Additionally, there are occasional complaints about inconsistent service from certain staff members, particularly at the front desk and in the restaurant.
What amenities are available at the hotel, and is parking free?
The hotel offers amenities such as free Wi-Fi, 24-hour front desk service, a fitness center, and room service. Parking is free, with both self-parking and accessible parking options available.
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