Grand Excelsior Hotel Deira (formerly Sheraton Deira)
Grand Excelsior Hotel Deira (formerly Sheraton Deira) - Deira St - Al Muteena - Deira - Dubai - United Arab Emirates
Gumo's take
Grand Excelsior Hotel Deira, formerly Sheraton Deira, is a mid-range hotel located in the heart of Dubai's Deira district, offering convenient access to major attractions like the Gold Souk, Dubai Convention Centre, and nearby shopping malls. The hotel features a range of room types, from standard to executive suites, all equipped with modern amenities such as free WiFi, LCD TVs, and 24-hour room service. While the hotel is praised for its location and some dining options, guest reviews highlight significant variability in cleanliness and service quality.
Get your personal match score
Run a live research on Grand Excelsior Hotel Deira (formerly Sheraton Deira) — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 65
What guests love
- Strategic location near Dubai Convention Centre, Gold Souk, and major shopping malls
- Variety of room types and in-room amenities including free WiFi, LCD TVs, and 24-hour room service
- Complimentary airport shuttle service and proximity to Dubai International Airport
- Dining options including a terrace restaurant with Mediterranean cuisine
Worth knowing
- Mixed guest reviews regarding cleanliness, with reports of cockroaches, dirty rooms, and maintenance issues
- Inconsistent service quality, including unprofessional behavior and slow response times
- Noise from the nightclub and nearby areas affecting guest experience
- Some guest complaints about outdated furniture and infrastructure
Common questions
Is there free WiFi available in the rooms?
Yes, the hotel provides free WiFi in all rooms as part of the modern in-room amenities.
What are the nearby attractions to the hotel?
The hotel is located near major attractions such as the Gold Souk, Dubai Convention Centre, and several shopping malls in the Deira district.
Are there any reported issues with cleanliness or service quality?
Guest reviews indicate mixed experiences, with some reporting cleanliness issues like cockroaches and dirty rooms, as well as inconsistent service quality and slow response times.
People also searched for
Ski Dubai
Dubai - United Arab Emirates
★ 4.5 (41,758 reviews analysed)
Ski Dubai is a unique indoor ski resort located within the Mall of the Emirates in Dubai, offering a winter wonderland…
Hilton Dubai Palm Jumeirah
Dubai - United Arab Emirates
★ 4.9 (21,009 reviews analysed)
Hilton Dubai Palm Jumeirah is a luxurious beachfront hotel located on the iconic Palm Jumeirah, offering a vibrant and…
Bab Al Shams - A Rare Finds Desert Resort
Dubai - United Arab Emirates
★ 4.7 (20,232 reviews analysed)
Bab Al Shams - A Rare Finds Desert Resort is a family-friendly luxury retreat nestled in the Margham desert of Dubai…
Rove City Walk
Dubai - United Arab Emirates
★ 4.9 (16,917 reviews analysed)
Rove City Walk is a modern, eco-conscious hotel in Dubai known for its friendly, personalized service and convenient…
Lapita, Dubai Parks and Resorts, Autograph Collection
Dubai - United Arab Emirates
★ 4.4 (16,775 reviews analysed)
Lapita, Dubai Parks and Resorts, Autograph Collection is a Polynesian-themed hotel ideal for families visiting Dubai…
Grand Hyatt Dubai
Dubai - United Arab Emirates
★ 4.6 (16,768 reviews analysed)
Grand Hyatt Dubai is a 5-star luxury hotel located in a lush, 37-acre garden setting, offering a blend of urban…