Marco Polo Hotel
Marco Polo Hotel - Al Mateena St - Al Muteena - Deira - Dubai - United Arab Emirates
Gumo's take
Marco Polo Hotel in Dubai is a mid-range property known for its convenient location near public transport and shopping areas, particularly appealing to Indian travelers and business guests. The hotel is praised for its friendly and helpful staff, especially in housekeeping and front desk roles, and for its clean, well-maintained rooms. However, recurring complaints about noise from nearby nightclubs, outdated room conditions, and inconsistent service quality suggest it may not be ideal for families or those seeking a quiet, luxurious stay.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, particularly housekeeping and front desk personnel like Suraj, Zahra, and Sukanya, who are frequently praised for their professionalism and responsiveness.
- Clean and well-maintained rooms, with many guests noting the tidiness and availability of basic amenities.
- Convenient location near metro stations, bus stops, and shopping centers like Al Ghurair, making it accessible for both business and leisure travelers.
Worth knowing
- Noise from nearby nightclubs and events, especially for rooms located close to the nightclub, which can disturb sleep and reduce the overall comfort of the stay.
- Outdated and poorly maintained rooms in some cases, with complaints about musty smells, small bathrooms, and lack of modern furnishings.
- Inconsistent service quality, with some guests reporting unhelpful or unprofessional behavior from certain staff members, including issues with reservations and complaints.
- Limited and sometimes poor-quality dining options, with breakfast described as basic or unimpressive by some guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Nightclub
- Front desk (24 hour)
- Full-service laundry
- Parking (extra charge)
- Valet parking (extra charge)
- Accessible
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is the Marco Polo Hotel in Dubai suitable for families or guests seeking a quiet stay?
The hotel may not be ideal for families or those seeking a quiet stay due to recurring complaints about noise from nearby nightclubs, which can disturb sleep and reduce overall comfort.
What are the key strengths of the Marco Polo Hotel in Dubai?
The hotel is known for its friendly and helpful staff, particularly in housekeeping and front desk roles, and for its clean, well-maintained rooms. Its convenient location near public transport and shopping areas is also a major advantage.
Are the rooms at Marco Polo Hotel modern and well-furnished?
Some guests have reported that the rooms are outdated and poorly maintained, with issues such as musty smells, small bathrooms, and a lack of modern furnishings, though many also note the rooms are clean and well-maintained.
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