Raffles The Palm Dubai
Raffles The Palm Dubai, West Crescent - Palm Jumeirah - Dubai - United Arab Emirates
Gumo's take
Raffles The Palm Dubai is a luxury beachfront hotel on Palm Jumeirah, known for its elegant design, exceptional service, and upscale amenities. It is particularly praised for its attentive staff, spacious and well-appointed rooms, and proximity to attractions like Aquaventure World and Burj Al Arab. Guests frequently highlight the hotel’s family-friendly atmosphere, indoor and outdoor pools, and the quality of its dining and spa offerings. While the property is generally well-maintained, some reviews note occasional lapses in service consistency and minor maintenance issues.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests praising the attentiveness, professionalism, and personal touches from front desk, housekeeping, and concierge teams.
- Luxurious and spacious rooms with high-quality amenities, including views of the Palm and Dubai skyline.
- Well-maintained indoor and outdoor pools, with a family-friendly atmosphere and excellent beach access.
Worth knowing
- Some guests reported inconsistent service, particularly in pool and beach areas, with fewer staff available to assist during peak times.
- A few reviews mentioned outdated interior design in certain parts of the hotel and maintenance issues, such as malfunctioning fixtures.
- Food and dining experiences were occasionally criticized for being below expectations for a five-star hotel, with some guests noting limited variety or quality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Arabic
- English
- French
- German
- Hindi
- Italian
- Portuguese
- Russian
- Spanish
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Beach front
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Indoor pool
- Outdoor pool
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
- Private bathroom
- Bathtub
- Shower
Common questions
Is Raffles The Palm Dubai a good choice for families?
Yes, Raffles The Palm Dubai is considered family-friendly, with well-maintained indoor and outdoor pools, excellent beach access, and proximity to attractions like Aquaventure World, making it a popular choice for families.
What are the main dining experiences like at the hotel?
The hotel has an upscale restaurant that guests have praised, but some reviews note that the food and dining experiences occasionally fall short of expectations for a five-star hotel, with limited variety or quality reported in a few cases.
How is the service quality at Raffles The Palm Dubai?
The hotel is known for exceptional staff service, with many guests praising the attentiveness, professionalism, and personal touches from the front desk, housekeeping, and concierge teams, though some reviews mention occasional inconsistencies, particularly in pool and beach areas.
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