Seven Seas Hotel Dubai Airport

Seven Seas Hotel Dubai Airport, Seven Seas Hotel - 231 Al Ittihad Rd - Al Nahda First - Al Qusais 1 - Dubai - United Arab Emirates

3.9 · 1,582 reviews analysed
Seven Seas Hotel Dubai Airport – photo 1
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Gumo's take

Seven Seas Hotel Dubai Airport is a mid-range hotel near Dubai International Airport, offering amenities like a pool, spa, and dining options. It is known for friendly staff like Ms. Leman and Mr. Gopal, who are frequently praised for their hospitality. While the hotel has a 4.0/5 rating with a large volume of reviews, it struggles with recurring issues like poor customer service, noisy nightlife, and inconsistent room cleanliness. It suits travelers prioritizing proximity to the airport and budget-friendly stays, but may not meet expectations for luxury or quiet stays.

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How guests rate it

Location
78
Facilities
65
Staff & Service
72
Room Comfort & Cleanliness
67

What guests love

  • Friendly and professional staff like Ms. Leman and Mr. Gopal are frequently praised for their hospitality and responsiveness.
  • The hotel is conveniently located near Dubai International Airport and offers free shuttle services to nearby attractions like Al Mamzar Beach Park.
  • The hotel has a well-maintained swimming pool and dining options, including the Geoffrey’s Bar and Restaurant, which guests enjoy.

Worth knowing

  • Numerous complaints about poor customer service, including rude front desk staff and unprofessional handling of guest requests.
  • Noise from the hotel’s nightclub and nearby music events disrupts sleep, especially on lower floors.
  • Issues with room cleanliness, including unclean rooms, malfunctioning amenities, and poor housekeeping service.
  • Additional fees like AED 200 security deposits and AED 20 parking charges are frequently criticized as unfair or poorly communicated.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Full-service laundry
  • Housekeeping (daily)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Arabic
  • English
  • Hindi
  • Italian
  • Russian
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Accessible
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel near Dubai International Airport, and is there a shuttle service available?

Yes, the Seven Seas Hotel Dubai Airport is located near Dubai International Airport, and it offers an airport shuttle service, although it comes with an extra charge.

What are the main issues guests have reported about the hotel?

Guests have reported recurring issues such as poor customer service, noisy nightlife disrupting sleep, and inconsistent room cleanliness. Some also mentioned dissatisfaction with the bathrooms and kitchenettes.

Does the hotel have a restaurant or dining options on-site?

Yes, the hotel has dining options including Geoffrey’s Bar and Restaurant, and it offers table service, buffet dinner, and room service. However, breakfast is an extra charge.

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