FabHotel Sapphire 83 - Hotel in Manesar, Gurgaon
11th floor, FabHotel Sapphire 83 - Hotel in Manesar, Gurgaon, sapphire mall, 9th to, 83, Sector 83, Gurugram, Haryana 122012
Gumo's take
FabHotel Sapphire 83 in Manesar, Gurgaon, is a budget-oriented hotel with a mixed reputation. While some guests praise its spacious rooms, decent location, and friendly service, the majority of reviews highlight serious issues with cleanliness, maintenance, and staff behavior. The hotel is frequently criticized for cockroach infestations, unhygienic conditions, and malfunctioning amenities like broken ACs and TVs. Despite a few positive experiences, the overall sentiment is negative, with many guests warning against booking through FabHotels due to unmet expectations and poor service.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 38
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 32
What guests love
- Spacious rooms with some likened to studio apartments, appreciated by budget-conscious travelers.
- Convenient location inside Sapphire 83 mall, offering access to shops, restaurants, and entertainment.
Worth knowing
- Frequent reports of cockroach infestations, unclean rooms, and poor hygiene in both rooms and bathrooms.
- Multiple complaints about malfunctioning amenities such as broken ACs, TVs, and water heaters.
- Unresponsive or unprofessional staff behavior, including rude service and failure to address guest concerns.
- Rooms often described as run-down, with stained linens, broken furniture, and poor maintenance.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking
- English
- Hindi
- Private bathroom
- Shower
Common questions
What are the main issues guests have reported at FabHotel Sapphire 83?
Guests frequently report cockroach infestations, unclean rooms and bathrooms, and poor hygiene. Additionally, there are multiple complaints about malfunctioning amenities such as broken ACs, TVs, and water heaters.
Is the hotel location convenient for travelers?
Yes, the hotel is located inside the Sapphire 83 mall, offering easy access to shops, restaurants, and entertainment, which is a key strength for budget-conscious travelers.
How would you describe the staff service at FabHotel Sapphire 83?
The staff has been described as unresponsive or unprofessional, with reports of rude service and failure to address guest concerns, contributing to the overall negative guest experience.
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