The Westin Gurgaon, New Delhi
The Westin Gurgaon, New Delhi, 1, Mehrauli-Gurgaon Rd, Sector 29, New Delhi, Gurugram, Haryana 122009
Gumo's take
The Westin Gurgaon, New Delhi is a 5-star hotel known for its exceptional hospitality, spacious and well-maintained rooms, and a wide array of dining and wellness options. Guests consistently praise the attentive and professional staff, particularly in the executive lounge and dining areas. The hotel is especially popular for business travelers and families, offering a blend of luxury and convenience with its prime location near Leisure Valley Park and major business hubs. Despite some issues with room cleanliness and noise, the overall experience is highly rated, with many guests returning for repeat stays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service and hospitality, with many guests specifically mentioning staff like Prabal, Shrutti, and Pratibha for their exceptional care and attention.
- High-quality dining experiences, including a praised breakfast buffet and a variety of restaurants like EEST and Prego.
- Well-equipped and maintained facilities, including a spa, fitness center, and outdoor pool.
Worth knowing
- Some guests reported issues with room cleanliness, including mold in bathrooms and uncleaned rooms.
- Noise from nearby roads and adjacent rooms was a recurring complaint, especially for those with sound-sensitive preferences.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Outdoor pool
- Wading pool
- Hot tub
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Local shuttle
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
What are the key strengths of The Westin Gurgaon, New Delhi?
The hotel is known for outstanding service and hospitality, with guests praising the staff and dining experiences. It also features well-maintained facilities like a spa, fitness center, and outdoor pool, along with a prime location near Leisure Valley Park and business hubs.
Are there any common complaints about the hotel?
Some guests have reported issues with room cleanliness, including mold in bathrooms and uncleaned rooms. Noise from nearby roads and adjacent rooms has also been a recurring concern for some travelers.
What dining options are available at the hotel?
The hotel offers a variety of dining experiences, including a highly praised breakfast buffet and restaurants like EEST and Prego. Guests frequently mention the 'Dal makhani' as a standout dish.
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