Hyatt Regency Gurugram
Hyatt Regency Gurugram, Hyatt Regency, NH48, Sector 83, New Delhi, Gurugram, Haryana 122012
Gumo's take
Hyatt Regency Gurugram is a modern conference hotel known for its spacious rooms, outdoor pool, and spa, catering to both business and leisure travelers. Guests frequently praise the hotel's breakfast, fitness center, and attentive staff, particularly in dining and housekeeping. While the hotel is praised for its hospitality and amenities, some recurring issues include bathroom hygiene, air conditioning problems, and inconsistent service speed.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 78
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff service, especially in dining and housekeeping, with many guests noting exceptional hospitality and attention to detail.
- Well-maintained fitness center and spa, with positive feedback on the quality and comfort of these facilities.
- Strong breakfast offerings with a wide variety and positive sentiment from guests, particularly regarding the attentiveness of breakfast staff.
Worth knowing
- Recurring complaints about bathroom hygiene and water quality, including brown water and unclean conditions.
- Issues with air conditioning and room temperature control, with multiple reports of malfunctioning units.
- Inconsistent service speed, with some guests reporting delays in room service, food delivery, and responsiveness from staff.
- Location is somewhat distant from central Gurgaon attractions and the airport, which affects convenience for some travelers.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Game room
- Nightclub
- Kid-friendly
- Babysitting
- Activities for kids
- Pool
- Outdoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is the breakfast at Hyatt Regency Gurugram highly rated?
Yes, the breakfast is highly praised by guests for its wide variety and the attentiveness of the staff, with 279 positive reviews compared to only 75 negative ones.
Are there any recurring issues with the hotel rooms?
Yes, some guests have reported issues with bathroom hygiene and water quality, as well as problems with air conditioning and room temperature control.
What amenities are available for fitness and wellness at the hotel?
The hotel features a well-maintained fitness center with free access, including treadmills, elliptical machines, and free weights, as well as a spa and massage services, both of which receive positive guest feedback.
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