Fortune Select Global, Gurgaon - Member ITC hotels' group
Fortune Select Global, Gurgaon - Member ITC hotels' group, Global Arcade, Mehrauli-Gurgaon Rd, Sikanderpur, Sector 26, Gurugram, Haryana 122002
Gumo's take
Fortune Select Global, Gurgaon is a 4-star hotel known for its strong service, convenient location near the Guru Dronacharya Metro Station, and excellent dining options, particularly at its Orchid restaurant. It is well-suited for business travelers and families, offering a mix of modern amenities like an indoor pool, fitness center, and meeting spaces. While the hotel receives praise for its cleanliness, breakfast, and staff responsiveness, some guests note that the property shows signs of aging and could benefit from modernization in certain areas.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional staff service, with many guests praising the responsiveness and helpfulness of the team, especially in the restaurant and front desk.
- High-quality breakfast and dining experiences, with a strong emphasis on variety and freshness, particularly at Orchid restaurant.
- Strategic location near the Guru Dronacharya Metro Station and within a short drive to major Delhi landmarks like Qutb Minar and India Gate.
Worth knowing
- Some rooms and common areas show signs of aging, with complaints about outdated lighting, worn-out furniture, and minor maintenance issues like leaking or broken fixtures.
- Wi-Fi connectivity is inconsistent, with several guests reporting unreliable internet and poor mobile signal coverage inside the hotel.
- A few guests noted that the gym and fitness center are basic and lack advanced equipment, and the conference rooms are not soundproof, causing disturbances during events.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Fitness center
- Air conditioning
- Kitchen
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
Is the hotel's breakfast considered a highlight for guests?
Yes, the breakfast is a notable highlight, with guests praising the quality, variety, and freshness of the breakfast buffet. It has a positive sentiment score with 126 positive mentions and only 25 negative ones.
What are the main concerns guests have about the hotel's facilities?
Some guests have noted that the hotel shows signs of aging, including outdated lighting, worn-out furniture, and minor maintenance issues. Additionally, the Wi-Fi is reported to be inconsistent, and the gym and conference rooms are considered basic or lacking in advanced features.
How is the hotel's location and transport accessibility?
The hotel is conveniently located near the Guru Dronacharya Metro Station, just a 2-minute walk away, and is within a short drive of major Delhi landmarks. Guests have a very positive sentiment about the location, with 207 positive mentions and only 7 negative ones.
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