Grand Hyatt Gurgaon

Grand Hyatt Gurgaon, Golf Course Ext Rd, Sector 58, Gurugram, Ghata, Haryana 122098

5-star property★ 4.6 · 3,621 reviews analysed
Grand Hyatt Gurgaon – photo 1
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Gumo's take

Grand Hyatt Gurgaon is a 5-star luxury hotel known for its modern, spacious rooms, excellent dining options, and attentive service. Guests frequently praise the Italian restaurant and breakfast buffet, with several reviews highlighting the exceptional service from staff like Jennie and Akash. While the hotel offers a refined atmosphere and top-notch amenities such as a spa and fitness center, some guests have noted issues with noise from nearby clubs and construction, which can disrupt sleep. It is ideal for travelers seeking comfort, business travelers, and those celebrating special occasions.

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How guests rate it

Location
78
Facilities
87
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service and hospitality, with multiple reviews highlighting the professionalism and attentiveness of staff such as Jennie and Akash.
  • High-quality dining experiences, particularly at the Italian restaurant and breakfast buffet, with frequent mentions of delicious food and positive guest interactions.
  • Modern, spacious, and well-maintained rooms with high cleanliness standards, including features like Japanese toilets and large windows.

Worth knowing

  • Noise from nearby clubs and construction, which disrupts sleep for guests in certain rooms, especially those facing the main road or bar area.
  • Some guests reported issues with room service response times and slow breakfast service.
  • A few negative reviews highlighted poor staff behavior and unprofessionalism at the front desk and pool area.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • English

Common questions

Is the breakfast buffet at Grand Hyatt Gurgaon highly rated?

Yes, the breakfast buffet is highly praised by guests, with many reviews highlighting its quality and variety.

Are there any noise issues I should be aware of at the hotel?

Some guests have reported noise issues from nearby clubs and construction, which can disrupt sleep, especially for those staying in rooms facing the main road or bar area.

How is the service at Grand Hyatt Gurgaon?

The service is generally excellent, with multiple reviews highlighting the professionalism and attentiveness of staff such as Jennie and Akash, although a few guests noted some negative interactions at the front desk and pool area.

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