Grand Hyatt Gurgaon
Grand Hyatt Gurgaon, Golf Course Ext Rd, Sector 58, Gurugram, Ghata, Haryana 122098
Gumo's take
Grand Hyatt Gurgaon is a 5-star luxury hotel known for its exceptional service, modern amenities, and refined dining experiences. Guests frequently praise the Italian restaurant and breakfast buffet, with many highlighting the staff's attentiveness and professionalism. The hotel is ideal for both business and leisure travelers, offering a spa, fitness center, and an outdoor pool. However, some guests have noted noise from nearby bars and construction, which can affect the overall tranquility of the stay.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding service with many guests specifically mentioning staff members like Sneha, Pankaj, and Vijay for their exceptional hospitality.
- High-quality dining experiences, particularly at the Italian restaurant and breakfast buffet, with guests frequently praising the variety and taste.
- Well-maintained and modern facilities, including a spacious fitness center, steam room, and sauna.
Worth knowing
- Noise from nearby bars and construction sites, particularly affecting guests in rooms facing the main road or adjacent to the bar.
- Some guests reported issues with room soundproofing and late-night disturbances, which can impact sleep quality.
- A few negative reviews highlighted slow service in dining areas and occasional lapses in staff responsiveness.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- English
Common questions
Is the hotel suitable for a relaxing stay, or are there noise issues?
While the hotel offers a spa, fitness center, and outdoor pool for relaxation, some guests have reported noise from nearby bars and construction, which may affect tranquility, especially for rooms facing the main road or adjacent to the bar.
What are the standout dining options at the hotel?
The hotel is highly praised for its Italian restaurant and breakfast buffet. Guests frequently mention the quality and variety of the Italian cuisine and the popular 'Smörgåsbord' breakfast.
How is the service quality at Grand Hyatt Gurgaon?
The service is a major strength, with many guests praising the staff's attentiveness and professionalism. Specific staff members like Sneha, Pankaj, and Vijay are often highlighted for their exceptional hospitality.
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