Hotel City Premier
Hotel City Premier, 6303, DLF Phase IV, Gurugram, Haryana 122009
Gumo's take
Hotel City Premier in Gurgaon is a budget-friendly option known for its convenient location near markets and restaurants, particularly the Galleria and DLF areas. While it offers free breakfast, 24-hour room service, and a rooftop terrace, guest experiences are mixed. Positive reviews highlight friendly staff, clean rooms, and helpful service, especially from managers like Tarun and Deepak. However, recurring complaints about small and poorly maintained rooms, unhygienic conditions, and inconsistent service quality suggest a need for improvement. It suits budget-conscious travelers seeking proximity to Gurgaon’s commercial hubs but may not meet expectations for luxury or consistent comfort.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 73
- Room Comfort & Cleanliness
- 58
What guests love
- Convenient location near Galleria and DLF markets, with easy access to dining and shopping
- 24-hour room service and complimentary breakfast, which are uncommon in budget hotels
- Friendly and helpful staff, particularly managers like Tarun and Deepak, who are frequently mentioned in positive reviews
Worth knowing
- Recurring complaints about small, poorly maintained rooms with issues like mold, broken fixtures, and unhygienic conditions
- Inconsistent service quality, with some guests reporting rude or unresponsive staff
- Limited or non-functional amenities in some rooms, such as missing or broken ACs, TVs, and exhaust fans
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- Business center
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (free)
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Accessible
- Pet-friendly (extra charge)
- Dogs allowed
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar
Common questions
Is there 24-hour room service available at Hotel City Premier?
Yes, Hotel City Premier offers 24-hour room service, which is a notable feature for budget hotels in the area.
What are the common guest complaints about the rooms at this hotel?
Guests frequently report that the rooms are small, poorly maintained, and sometimes unhygienic, with issues like mold, broken fixtures, and missing or non-functional amenities such as ACs and TVs.
How is the service quality at Hotel City Premier?
Service quality is mixed; while some guests praise friendly and helpful staff, particularly managers like Tarun and Deepak, others have reported inconsistent or unresponsive service.
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