Hotel Rustam Residency

Hotel Rustam Residency, Plot No: 137-P, Urban Estate, Sector 39, Gurugram, Haryana 122003

4.5 · 52 reviews analysed
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Gumo's take

Hotel Rustam Residency in Gurgaon is known for its warm hospitality and friendly staff, particularly Mr. Raj and Mr. Ashish, who are frequently praised for their helpful and welcoming service. Guests appreciate the clean, comfortable rooms and the hotel’s affordability, making it a popular choice for budget-conscious travelers and families. The hotel is also noted for its suitability for events and parties, with a rooftop venue and good food. However, recent negative reviews highlight issues with room cleanliness and uncooperative management, which may affect the overall experience for some guests.

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How guests rate it

Location
75
Facilities
85
Staff & Service
90
Room Comfort & Cleanliness
80

What guests love

  • Warm and cooperative staff, particularly Mr. Raj and Mr. Ashish, who are frequently praised for their hospitality.
  • Clean and comfortable rooms with affordable pricing, making it ideal for budget-conscious travelers.
  • Suitable for hosting events and parties, with a rooftop venue and good food.

Worth knowing

  • Recent complaints about unclean or smelly rooms and poor management behavior, including overcharging after the stay.
  • Issues with air conditioning and room conditions reported in some recent reviews.

Common questions

Is Hotel Rustam Residency suitable for budget-conscious travelers?

Yes, Hotel Rustam Residency is ideal for budget-conscious travelers due to its affordable pricing and clean, comfortable rooms.

What are the notable strengths of the hotel's staff?

The hotel is known for its warm hospitality and cooperative staff, particularly Mr. Raj and Mr. Ashish, who are frequently praised for their helpful and welcoming service.

Are there any recent issues reported by guests at Hotel Rustam Residency?

Yes, recent reviews have highlighted issues such as unclean or smelly rooms, poor management behavior, and problems with air conditioning and room conditions.

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