Hotel Rustam Residency
Hotel Rustam Residency, Plot No: 137-P, Urban Estate, Sector 39, Gurugram, Haryana 122003
Gumo's take
Hotel Rustam Residency in Gurgaon is known for its strong hospitality and affordability, particularly praised for its staff and service. Many guests highlight the friendly and helpful nature of the staff, including individuals like Mr. Raj and Mr. Ashish, and the cleanliness of the rooms. The hotel is ideal for travelers seeking a budget-friendly stay with a personal touch. However, some guests have raised concerns about cleanliness and management responsiveness, which can affect the overall experience.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff service, with guests frequently mentioning the helpful and polite behavior of the staff, including Mr. Raj and Mr. Ashish.
- Affordable pricing with many guests noting the value for money and clean, comfortable rooms.
- Positive feedback on the hotel's suitability for hosting events and parties, with appreciation for the ambiance and food.
Worth knowing
- Several negative reviews highlight cleanliness issues, including dirty rooms and poor hygiene in bathrooms.
- Some guests reported uncooperative management and issues with management asking for additional payments after the stay.
- A few reviews mention poor air conditioning and language barriers with the reception staff.
Common questions
What do guests say about the service at Hotel Rustam Residency?
Guests highly praise the service at Hotel Rustam Residency, with 12 positive mentions of the staff's helpful and polite behavior, including specific recognition of individuals like Mr. Raj and Mr. Ashish. No negative feedback was reported regarding service.
Is the hotel suitable for hosting events or parties?
Yes, the hotel is considered suitable for hosting events and parties. Guests have appreciated the ambiance and food, making it a favorable choice for such occasions.
Are there any cleanliness issues reported at the hotel?
Yes, some guests have raised concerns about cleanliness, including dirty rooms and poor hygiene in bathrooms. These issues were mentioned in the limitations section of the hotel's profile.
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