Taj City Centre, Gurugram
Taj City Centre, Gurugram, No. 1, Netaji Subhash Marg, near Fortis Healthcare Limited, Sector 44, Gurugram, Haryana 122003
Gumo's take
Taj City Centre, Gurugram is a 5-star business and wedding-oriented hotel known for its upscale accommodations, exceptional service, and well-maintained facilities. Guests consistently praise the staff for their attentiveness and professionalism, particularly in handling special requests and ensuring guest comfort. The hotel's dining options, especially Thai Pavilion and Culina, are frequently highlighted for their quality and variety. While the property is centrally located and convenient for business travelers, some guests have noted minor issues with food consistency and service speed in certain areas.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests praising specific team members like Ashita, Sewan, and Mr. Kartik for their professionalism and hospitality.
- High-quality dining experiences, especially at Thai Pavilion and Culina, with positive feedback on food variety and taste.
- Well-maintained and comfortable rooms, with guests frequently noting the quality of bedding and room layout.
Worth knowing
- Some guests reported inconsistencies in food quality and service speed, particularly in the buffet and restaurant settings.
- A few negative reviews highlighted issues with parking and the absence of lifts in the basement parking area.
- Occasional complaints about the lack of central heating in winter and issues with air conditioning in some rooms.
- A few guests noted that the hotel's Wi-Fi and in-room entertainment systems are outdated or insufficient.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Private bathroom
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
- Coffee maker
- Minibar
Common questions
What are the standout dining options at Taj City Centre, Gurugram?
The hotel is known for its high-quality dining experiences, especially at Thai Pavilion and Culina. Guests frequently praise the food variety and taste at these restaurants, making them standout choices for meals.
How is the service quality at Taj City Centre, Gurugram?
The service quality is exceptional, with many guests praising the professionalism and hospitality of the staff. Specific team members like Ashita, Sewan, and Mr. Kartik are often highlighted for their attentiveness and ability to handle special requests.
Are there any issues with the hotel's facilities or amenities?
While the hotel has many well-maintained facilities, some guests have reported minor issues such as inconsistencies in food quality and service speed in certain areas, as well as outdated Wi-Fi and in-room entertainment systems.
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