OPO Essential Sec 21
OPO Essential Sec 21, 337-AP, Pocket E, Sector 21E, Sector 21, Gurugram, Delhi, Haryana 122016
Gumo's take
OPO Essential Sec 21 in Gurgaon is a budget-friendly hotel known for its clean rooms, friendly staff, and convenient location near major attractions like Qutb Minar and India Gate. It is particularly praised for its courteous front office staff, especially Mr. Pankaj, who is frequently highlighted for his helpful and polite behavior. While the hotel has a strong positive reputation for cleanliness and service, some guests have noted inconsistencies in staff quality and occasional lapses in maintenance and hygiene.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 88
What guests love
- Clean and well-maintained rooms with comfortable beds, as noted in multiple 5-star reviews.
- Highly praised front office staff, particularly Mr. Pankaj, for their courteous and helpful behavior.
- Convenient location near major attractions and business hubs in Gurgaon.
Worth knowing
- Inconsistent staff performance, with some guests reporting rude or unprofessional behavior from certain staff members, including the manager Mr. Arvind.
- Occasional issues with room maintenance and hygiene, such as dirty linens, broken plumbing, and pest problems.
Common questions
Is the hotel clean and well-maintained?
Yes, the hotel is generally clean with well-maintained rooms and comfortable beds, as noted in multiple 5-star reviews. However, there have been occasional reports of issues like dirty linens, broken plumbing, and pest problems.
How is the service at OPO Essential Sec 21?
The service is largely praised, especially by the front office staff, including Mr. Pankaj, who is frequently highlighted for being courteous and helpful. However, some guests have reported inconsistent staff performance and unprofessional behavior from certain staff members.
What are the nearby attractions or business hubs?
The hotel is conveniently located near major attractions like Qutb Minar and India Gate, as well as business hubs in Gurgaon. It is also about a 35-minute drive to the National Rail Museum in New Delhi.
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