OPO Hotels Iffco Chowk
OPO Hotels Iffco Chowk, A-519, Sector 28, Sushant Lok Phase I, Gurugram, Haryana 122009
Gumo's take
OPO Hotels Iffco Chowk in Gurgaon is a mid-range hotel known for its clean rooms, friendly staff, and convenient location near the IFFCO Chowk Metro. While many guests praise the cleanliness, helpful service, and good breakfast, others report significant issues with poor hospitality, booking mishandling, and inconsistent maintenance of facilities. The hotel appears to suit budget-conscious travelers seeking a basic but comfortable stay, though reliability and service quality can vary widely.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and well-maintained rooms, with many guests highlighting the tidiness and comfort of the accommodations.
- Friendly and helpful staff members, such as Satpal Singh, Ravi Tomar, and Manas, who are frequently mentioned for their positive interactions.
- Good location near IFFCO Chowk Metro and major business areas, making it convenient for business and leisure travelers.
Worth knowing
- Inconsistent and sometimes poor service, including rude or unhelpful staff, especially at the front desk, as reported in multiple negative reviews.
- Issues with booking and check-in, including confirmed bookings being denied or rooms not being ready upon arrival, causing significant inconvenience.
- Maintenance problems such as non-functional locks, broken room amenities, and poor housekeeping, which detract from the overall experience.
- Some guests report missing or substandard amenities like towels, toiletries, and working geyser, which raise concerns about basic hospitality standards.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Kitchen
- Restaurant
- Room service
Common questions
Is the hotel clean and well-maintained?
Yes, many guests praise the hotel for its clean and well-maintained rooms. However, some reviews mention maintenance issues such as broken room amenities and poor housekeeping, indicating variability in upkeep.
How is the service at the hotel?
The service is generally positive, with many guests highlighting friendly and helpful staff like Satpal Singh, Ravi Tomar, and Manas. However, there are also reports of poor hospitality, especially at the front desk, with some guests experiencing rude or unhelpful interactions.
Is the hotel a good option for breakfast?
Yes, the hotel is praised for its good breakfast by many guests. However, there are a few negative reviews about the dining experience, so the quality may vary.
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