Orsom Stays
Orsom Stays, 1568, Golf Course Rd, IILM Institute, Sector 53, Gurugram, Haryana 122011
Gumo's take
Orsom Stays in Gurgaon is known for its themed rooms and jacuzzi amenities, offering a unique and budget-friendly stay experience. While many guests praise the cleanliness, hospitality, and comfortable ambiance, others report significant issues with maintenance, service reliability, and cleanliness of facilities. The hotel is best suited for travelers seeking a distinctive room experience and who can tolerate occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Themed rooms and jacuzzi amenities are frequently highlighted as unique and appealing features.
- Staff is often described as polite and helpful, particularly in check-in and room service.
- Cleanliness of rooms is a recurring positive point in guest reviews.
Worth knowing
- Multiple reports of unclean or poorly maintained rooms and bathrooms, including issues with jacuzzi water quality and leaks.
- Service inconsistencies, including unresponsive or rude staff and delayed responses to guest requests.
- Maintenance issues such as broken fixtures, dampness, and malfunctioning digital locks are frequently reported.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (extra charge)
- Hot tub
Common questions
Are the jacuzzi amenities in the rooms clean and well-maintained?
Guests have mixed experiences with the jacuzzi amenities; while some praise them as unique and appealing, others report issues with water quality and leaks in the jacuzzi areas.
How is the service quality at Orsom Stays?
The service quality is generally positive, with guests frequently mentioning polite and helpful staff, especially during check-in and room service. However, there are notable reports of unresponsive or rude staff and delayed service responses.
Is the hotel suitable for a romantic or couples' stay?
Orsom Stays has a mixed reputation for couples, with 3 positive and 3 negative mentions. The themed rooms and jacuzzi amenities may appeal to couples, but some guests have reported cleanliness and maintenance issues that could affect the experience.
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