The Florence Hotel Near Artemis Hospital
The Florence Hotel Near Artemis Hospital, 1482P, Huda Colony, Sector 46, Gurugram, Haryana 122003
Gumo's take
The Florence Hotel Near Artemis Hospital in Gurgaon is a budget-friendly option with a strong focus on staff service and basic room comfort. While it has a high aggregate rating of 4.6/5, the reviews are mixed, with many praising the helpful and friendly staff, particularly individuals like Ankit, Uday, and Rohit. However, recurring complaints about cleanliness, unprofessional staff behavior, and inconsistent service highlight areas needing improvement. It suits travelers seeking a simple, no-frills stay with a focus on value for money.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Helpful and friendly staff, with several reviews specifically praising individuals like Ankit, Uday, and Rohit for their service.
- Rooms are described as spacious and comfortable by some guests, with a few noting good value for money.
- Positive feedback on food quality, with several reviews mentioning tasty and home-like meals.
Worth knowing
- Multiple reports of unprofessional and rude staff behavior, including issues with check-in, key access, and general customer service.
- Complaints about cleanliness, including dirty rooms, unclean bathrooms, and poor hygiene in some cases.
- Inconsistent service quality, with some guests reporting slow response times and poor attention to detail in room maintenance.
- Location concerns, with some guests noting it is far from shopping centers and malls, and a few issues with basic amenities like TV functionality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Massage
- Hair salon
- Doctor on call
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (free)
- Private bathroom
- Shower
Common questions
What are the key strengths of The Florence Hotel Near Artemis Hospital?
The hotel is praised for its helpful and friendly staff, particularly individuals like Ankit, Uday, and Rohit. Some guests also found the rooms to be spacious and comfortable, and the food quality was described as tasty and home-like.
What are the main concerns or limitations reported by guests?
Guests have reported issues with cleanliness, including dirty rooms and unclean bathrooms. There are also complaints about unprofessional staff behavior and inconsistent service quality, such as slow response times and poor attention to detail.
Is The Florence Hotel Near Artemis Hospital suitable for travelers looking for a budget-friendly stay?
Yes, the hotel is described as a budget-friendly option with a focus on value for money. While the service can be inconsistent, many guests found the overall experience to be worth the price.
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