The Palms Town & Country Club
Phase 1, The Palms Town & Country Club, BLOCK-B, The Palms Town & Country Club, Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122009
Gumo's take
The Palms Town & Country Club is a 5-star resort and club in Gurgaon, known for hosting weddings and events, offering a mix of recreational and leisure facilities. It features a large banquet hall, multiple dining options, a fitness center, and a swimming pool. While praised for its lush greenery, spacious layout, and good food, the hotel faces consistent criticism for poor service and cleanliness issues, particularly in rooms and bathrooms. It suits those seeking a venue for events or a weekend getaway, but may not meet expectations for those prioritizing hospitality and comfort.
Get your personal match score
Run a live research on The Palms Town & Country Club — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 58
What guests love
- Well-maintained property with lush greenery and spacious layout, ideal for events and gatherings.
- Positive feedback on the fitness center and dining options, including multiple restaurants and a bar.
- Proximity to major attractions like Leisure Valley Park and Qutb Minar, enhancing its appeal for travelers.
Worth knowing
- Consistent complaints about poor service, including unprofessional and rude staff behavior.
- Issues with room cleanliness, including broken amenities, lack of basic toiletries, and unpleasant odors.
- Bathrooms and facilities often criticized for poor maintenance and hygiene.
Amenities
- Pool
- Spa
- Air conditioning
- Breakfast
- Wi-Fi
- Front desk
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle
- Local shuttle
- Accessible
- Restaurant
- Bar
- Room service
- Breakfast buffet
- Outdoor pool
- Hot tub
- Fitness center
- Hair salon
- No pets
Common questions
Is The Palms Town & Country Club a good choice for hosting a wedding or event?
Yes, The Palms Town & Country Club is well-known for hosting weddings and events, featuring a large banquet hall and spacious layout, making it a popular venue for such occasions.
What are the main complaints about the hotel's service and cleanliness?
Guests have consistently reported poor service, including unprofessional and rude staff, as well as cleanliness issues in rooms and bathrooms, such as broken amenities, lack of toiletries, and unpleasant odors.
Does the hotel have good dining options and fitness facilities?
Yes, the hotel has multiple dining options, including a restaurant, bar, and breakfast buffet, and the fitness center is highly praised by guests.
People also searched for
Super Hotel O Cyber City Phase 3
Gurgaon
★ 4.4 (156,900 reviews analysed)
Hotel Giri Prime Inn Near Cyber City, Phase 3 Metro is a 3-star hotel located in Gurgaon, offering a comfortable and…
Hotel Windsor Heights
Gurgaon
★ 4.3 (155,900 reviews analysed)
Hotel Windsor Heights in Gurgaon is known for its friendly and attentive staff, spacious and clean rooms, and convenient…
The Westin Gurgaon, New Delhi
Gurgaon
★ 4.4 (21,983 reviews analysed)
The Westin Gurgaon, New Delhi is a modern 5-star hotel located in the heart of MG Road, Gurgaon, offering a blend of…
Le Méridien Gurgaon, Delhi NCR
Gurgaon
★ 4.4 (14,715 reviews analysed)
Le Méridien Gurgaon, Delhi NCR is a 5-star hotel located in the scenic Aravalli Range, offering a blend of luxury…
The Oberoi, Gurgaon
Gurgaon
★ 4.7 (14,117 reviews analysed)
The Oberoi, Gurgaon is a 5-star luxury hotel located in the heart of Gurgaon's business district, offering spacious and…
Hyatt Regency Gurugram
Gurgaon
★ 4.3 (13,845 reviews analysed)
Hyatt Regency Gurgaon is a 5-star luxury hotel located in a prime business and residential hub near Delhi NCR. It is…