The Royal Oak - Hotel in Sector 40, Gurgaon
The Royal Oak - Hotel in Sector 40, Gurgaon, 1091, Sector 40, Gurugram, Haryana 122003
Gumo's take
The Royal Oak in Sector 40, Gurgaon, is a budget-friendly hotel offering clean, comfortable rooms with modern amenities like air conditioning, Wi-Fi, and refrigerators. It is known for its 24-hour room service and rooftop restaurant, making it a convenient option for both business and leisure travelers. While the hotel receives praise for its friendly and helpful staff, some guests have reported issues with cleanliness and maintenance. The location is convenient for nearby attractions like Leisure Valley Park and Unitech Cyber Park, and the hotel is often described as a value-for-money option for short stays.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff, with several reviews highlighting the politeness and responsiveness of the front desk and room service.
- 24-hour room service and a rooftop restaurant, which are rare in the area and add convenience for guests.
- Rooms are generally described as clean and well-maintained, with modern amenities like air conditioning, Wi-Fi, and refrigerators.
Worth knowing
- Issues with cleanliness and maintenance in some rooms, including reports of dirty linens, foul smells, and unclean bathrooms.
- Some guests reported poor service from certain staff members, including unprofessional behavior and slow response times.
- A few reviews mention problems with amenities not functioning properly, such as non-working AC or water heaters.
- There are concerns about the return of security deposits, with some guests reporting delays or excuses from management.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Parking (free)
- Not accessible
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Game room
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise the cleanliness of the rooms, others have reported issues such as dirty linens, foul smells, and unclean bathrooms.
Does the hotel offer 24-hour room service?
Yes, The Royal Oak offers 24-hour room service, which is a notable feature and not commonly found in the surrounding area.
What languages are spoken by the staff?
The staff at The Royal Oak can communicate in English and Hindi, making it easier for a wide range of guests to interact with them.
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