The Royal Oak - Hotel in Sector 40, Gurgaon
The Royal Oak - Hotel in Sector 40, Gurgaon, 1091, Sector 40, Gurugram, Haryana 122003
Gumo's take
The Royal Oak in Sector 40, Gurgaon, is a budget-friendly hotel offering basic amenities and a rooftop restaurant. It is best suited for short stays or travelers prioritizing affordability over luxury. While some guests praise the cleanliness of rooms and helpful staff, others report recurring issues with hygiene, room maintenance, and poor service from certain staff members, particularly the reception manager. The hotel’s proximity to Unitech Cyber Park and Huda Metro Station is a notable advantage for business travelers.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Affordable pricing with budget-friendly rooms and a rooftop restaurant
- Positive feedback on cleanliness and helpful staff from repeat guests
- Convenient location near Unitech Cyber Park and Huda Metro Station
Worth knowing
- Recurring complaints about unclean rooms, dirty linens, and poor hygiene
- Issues with staff responsiveness and professionalism, particularly at the reception
- Inconsistent maintenance of facilities like AC, water heaters, and room cleanliness
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Parking (free)
- Not accessible
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Room service (24 hour)
- Breakfast (extra charge)
- Game room
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
Opinions vary regarding cleanliness; while some guests praise the cleanliness of rooms, others report recurring issues with unclean rooms, dirty linens, and poor hygiene. Maintenance of facilities like AC and water heaters is also inconsistent.
What are the key amenities available at The Royal Oak?
The hotel offers amenities such as free Wi-Fi, a rooftop restaurant, 24-hour room service, a game room, air conditioning, refrigerators, coffee makers, and free parking. It also provides 24-hour front desk service and housekeeping.
How is the service quality at the hotel?
Service is generally praised, with positive feedback from repeat guests. However, there are notable complaints about staff responsiveness and professionalism, particularly at the reception, including issues with the reception manager.
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