The Westin Sohna Resort & Spa
The Westin Sohna Resort & Spa, Vatika Complex PO Dhaula, Karanki, Road, Sohna, Haryana 122103
Gumo's take
The Westin Sohna Resort & Spa is a 5-star, nature-centric luxury resort in Gurgaon, ideal for families, couples, and business travelers seeking a peaceful escape. It is known for its lush greenery, mini zoo, outdoor pools, and wellness amenities like a spa and fitness center. While the property is praised for its serene atmosphere and family-friendly activities, guest reviews highlight inconsistencies in service and maintenance. Positive feedback often centers on exceptional staff hospitality and the beauty of the surroundings, while recurring complaints include poor room service, cleanliness issues, and outdated facilities.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 78
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 68
What guests love
- Family-friendly amenities including a mini zoo, go-karting, and a private pool villa option
- Highly praised dining experiences, particularly at the Red Brick and Chinese restaurants
- Lush, natural surroundings with a lake and abundant wildlife, offering a tranquil escape from the city
Worth knowing
- Frequent complaints about poor maintenance, including non-functional ACs, broken appliances, and unclean rooms
- Inconsistent and slow service, with reports of unresponsive staff and delayed check-ins
- Outdated room and facility design in some areas, with dated furnishings and amenities
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Outdoor pool
- Wading pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- English
- Hindi
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental
- Tennis
- Horseback riding
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Pet-friendly (free)
- Dogs allowed
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is The Westin Sohna Resort & Spa family-friendly, and what amenities are available for children?
Yes, the resort is family-friendly and offers a mini zoo, go-karting, and a wading pool. These activities are frequently mentioned in guest reviews and are well-suited for children.
What are the dining options at The Westin Sohna Resort & Spa, and are they well-regarded?
The resort has several dining options, including the highly praised Red Brick and Chinese restaurants. Guests often highlight the quality of the breakfast buffet and the overall dining experience, though some have noted mixed reviews about other restaurant offerings.
What are the common guest complaints about the hotel's maintenance and service?
Guests have frequently reported issues with maintenance, such as non-functional ACs, broken appliances, and unclean rooms. Additionally, there are recurring complaints about slow and inconsistent service, including unresponsive staff and delayed check-ins.
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