Trident, Gurgaon
Trident, Gurgaon, 443, Udyog Vihar Phase V Rd, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016
Gumo's take
Trident, Gurgaon is a 5-star upmarket hotel known for its serene, oasis-like atmosphere amidst the urban sprawl of Gurgaon. It is particularly praised for its exceptional hospitality, with staff consistently described as warm, attentive, and going above and beyond to meet guest needs. The hotel features a large, well-maintained property with lush gardens, an outdoor pool, and multiple dining options. It is ideal for both business and leisure travelers seeking a peaceful retreat with top-tier service and amenities.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 90
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with numerous reviews highlighting the warmth, attentiveness, and professionalism of the team.
- Well-maintained and expansive property with a tranquil atmosphere, including lush gardens, a temperature-controlled pool, and a fitness center.
- High-quality dining experiences, with multiple restaurants and a praised breakfast buffet.
Worth knowing
- A few guests reported noise issues, including lack of soundproofing and disturbances from adjacent rooms or late-night noise.
- Some reviews mentioned minor service delays or unresponsiveness from certain departments, such as front desk or room service.
Amenities
- Pool
- Spa
- Parking
- Breakfast
- Wi-Fi
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom in some rooms
- Bathtub
- Shower in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast buffet
- Activities
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Outdoor pool
- Lifeguard
- Hot tub
- Valet parking
- EV charger
- Private car service
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- No pets
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave
- Coffee maker in some rooms
- Minibar in some rooms
- Energy conservation program
- Energy use audited by an independent organization
- Energy from carbon-free sources
- Energy-efficient heating and cooling systems
- Energy-efficient lighting
- Energy-saving thermostats
- Recycling program
- Food waste reduction program
- Composts excess food
- Safely handles hazardous substances
- Safely disposes of electronics, batteries, and lightbulbs
- Water bottle filling stations
- Compostable food containers and cutlery
- No Styrofoam food containers
- No single-use plastic water bottles or straws
- Water use audited by an independent organization
- Water-efficient faucets, toilets, and showers
- Towel and linen reuse program
- Responsible purchasing policy
- Organic food and beverages
- Locally sourced food and beverages
- Responsibly sourced seafood
- Vegetarian and vegan meals
- Eco-friendly toiletries
Common questions
What are the standout features of the hotel's service?
Trident, Gurgaon is known for its exceptional staff service, with numerous reviews highlighting the warmth, attentiveness, and professionalism of the team. The service is a major strength, with a positive sentiment of 632 reviews related to service quality.
Does the hotel have a fitness center, and is it well-regarded?
Yes, the hotel has a fitness center that is highly praised by guests. It includes equipment such as treadmills, elliptical machines, and weight machines, and has a positive sentiment of 100 reviews.
Is the hotel suitable for families, and what amenities are available for them?
Yes, the hotel is family-friendly and has been praised for its family amenities. It offers childcare services, a well-maintained outdoor pool, and multiple dining options, with 39 positive reviews specifically related to family stays.
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