Ben Thanh Boutique Hotel

Ben Thanh Boutique Hotel, 55/34 Lê Thị Hồng Gấm, Bến Thành, Hồ Chí Minh 70000, Vietnam

4.1 · 297 reviews analysed
Ben Thanh Boutique Hotel – photo 1
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Gumo's take

Ben Thanh Boutique Hotel is a family-run, budget-friendly accommodation in the heart of Ho Chi Minh City's District 1, offering a quiet retreat from the city's hustle while remaining within walking distance of major attractions like Ben Thanh Market and Nguyen Hue Walkway. The hotel is praised for its clean, comfortable rooms with traditional Vietnamese decor, friendly and helpful staff, and a convenient location for exploring the city. While some guests note dated furnishings and minor maintenance issues, the overall experience is positive, with many returning visitors and strong word-of-mouth recommendations.

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How guests rate it

Location
92
Facilities
65
Staff & Service
82
Room Comfort & Cleanliness
78

What guests love

  • Friendly and accommodating staff, including the owner Olivia, who is frequently praised for her helpfulness and personalized service.
  • Clean and comfortable rooms with traditional Vietnamese decor, including hardwood furniture and comfortable beds.
  • Excellent central location, close to Ben Thanh Market, restaurants, and major tourist attractions in District 1.

Worth knowing

  • Some rooms are reported to be small, dark, or musty, with issues like poor lighting, low water pressure, and outdated furnishings.
  • A few guests experienced problems with air conditioning, noisy environments, and inconsistent maintenance, such as broken vents or squeaky furniture.
  • Negative interactions with the front desk staff or owner were reported by some guests, including rude behavior and billing disputes.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Air conditioning
  • Restaurant
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is the hotel's location convenient for visiting major attractions in Ho Chi Minh City?

Yes, the hotel is centrally located in District 1 and within walking distance of major attractions like Ben Thanh Market and Nguyen Hue Walkway, making it very convenient for exploring the city.

What do guests say about the breakfast and restaurant at the hotel?

Guests highly praise the breakfast buffet and restaurant at the hotel, with positive mentions in both the hotel highlights and sentiment breakdown, indicating a satisfying dining experience.

How is the service at Ben Thanh Boutique Hotel?

The service is generally praised, with a strong positive sentiment score of 82 out of 94. Many guests commend the friendly and helpful staff, including the owner Olivia, for their personalized service.

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