Cozrum Homes - Retro House
Cozrum Homes - Retro House, 520/1 Ngô Gia Tự, An Đông, Hồ Chí Minh 700000, Vietnam
Gumo's take
Cozrum Homes - Retro House is a budget-friendly, retro-themed accommodation in Ho Chi Minh, offering kitchenettes and a 10-minute walk to An Dong Market. While it appeals to travelers seeking affordability and basic amenities, the property is marred by recurring complaints about cleanliness, pests, and poor service. Guests report inconsistent experiences, with some praising the convenience and location, while others highlight issues like cockroach infestations, unresponsive staff, and misleading room conditions.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 40
- Staff & Service
- 30
- Room Comfort & Cleanliness
- 35
What guests love
- Proximity to An Dong Market and other central Ho Chi Minh attractions
- Rooms include kitchenettes, which is a plus for travelers needing self-catering options
- Some guests report smooth check-in and helpful staff interactions
Worth knowing
- Frequent complaints about cockroach infestations and poor hygiene in rooms and bathrooms
- Staff is often unresponsive or dismissive of guest concerns, including delayed check-ins and unresolved complaints
- Lack of elevator and outdated infrastructure, including malfunctioning AC and low water pressure
- Inconsistent room quality and misleading descriptions, with some guests reporting cramped or dirty rooms
Amenities
- Wi-Fi (free)
- Air conditioning
- Kitchen
- Front desk (24 hour)
- Full-service laundry
Common questions
Is there a kitchen available in the rooms at Cozrum Homes - Retro House?
Yes, the rooms at Cozrum Homes - Retro House include kitchenettes, which is a convenient option for travelers who want to self-cater.
How far is the hotel from An Dong Market?
Cozrum Homes - Retro House is a 10-minute walk from An Dong Market, making it a convenient location for guests looking to explore local shopping and dining.
What are the common guest complaints about the hotel?
Guests frequently report issues with cleanliness, including cockroach infestations, poor hygiene in rooms and bathrooms, and unresponsive staff. Some also mention outdated infrastructure like malfunctioning air conditioning and low water pressure.
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