Phú Gia Hotel

Phú Gia Hotel, 563 Nguyễn Thị Thập, Tân Hưng, Hồ Chí Minh 700000, Vietnam

3.8 · 81 reviews analysed
Phú Gia Hotel – photo 1
Phú Gia Hotel – photo 2
Phú Gia Hotel – photo 3
Phú Gia Hotel – photo 4

Gumo's take

Phú Gia Hotel in Ho Chi Minh is a budget-friendly option with a 3.8/5 aggregate rating based on 41 Google reviews. While some guests praise its convenient location near shopping centers and restaurants, and commend the friendly and helpful staff, others report significant cleanliness issues, including cockroaches, foul odors, and dirty or poorly maintained rooms. The hotel appears to be more suitable for budget travelers seeking basic accommodation and proximity to local amenities, but may not meet expectations for comfort or hygiene.

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How guests rate it

Location
70
Facilities
50
Staff & Service
65
Room Comfort & Cleanliness
45

What guests love

  • Friendly and helpful staff, with several guests specifically mentioning the warmth and professionalism of employees like Cường.
  • Convenient location near shopping centers and restaurants, praised for its accessibility and proximity to local amenities.
  • Affordable pricing with some guests noting the value for money, particularly for budget travelers.

Worth knowing

  • Significant cleanliness issues reported in multiple reviews, including cockroaches, foul smells, and dirty or poorly maintained rooms.
  • Inconsistent service quality, with complaints about untrained or unresponsive staff, incorrect billing practices, and failure to honor reservations.
  • Rooms often do not match the photos online, with reports of old, unclean, and poorly ventilated spaces.

Common questions

Is Phú Gia Hotel clean and well-maintained?

No, the hotel has significant cleanliness issues, including cockroaches, foul odors, and dirty or poorly maintained rooms, as reported by multiple guests.

How is the staff at Phú Gia Hotel?

The staff is generally friendly and helpful, with several guests praising employees like Cường for their warmth and professionalism, though some have reported inconsistent service quality and unresponsiveness.

What are the main advantages of staying at Phú Gia Hotel?

The main advantages include its convenient location near shopping centers and restaurants, affordable pricing, and the friendly service provided by the staff.

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