The Arrivals Hotel
The Arrivals Hotel, 302 Võ Văn Kiệt, Cầu Ông Lãnh, Hồ Chí Minh 70000, Vietnam
Gumo's take
The Arrivals Hotel in Ho Chi Minh is a budget-friendly accommodation with a mixed reputation. It offers capsule-style rooms and private rooms, catering to travelers seeking affordability and proximity to the city's main attractions. While some guests praise the location and helpful staff, others report issues with cleanliness, misleading room descriptions, and poor service. The hotel is located within walking distance of the Bui Vien Walking Street and offers amenities like a rooftop pool and complimentary breakfast, though these are sometimes criticized for quality.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 55
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 50
What guests love
- Convenient location near Bui Vien Walking Street and central Ho Chi Minh attractions
- Affordable pricing for budget-conscious travelers
- Some guests report helpful and friendly staff interactions
Worth knowing
- Frequent complaints about misleading room descriptions and unexpected room types (e.g., capsules instead of private rooms)
- Issues with cleanliness, including dirty rooms, stains, and pests
- Poor customer service experiences, including unresponsive staff and unresolved complaints
- Inconsistent maintenance and cleanliness of shared facilities like bathrooms and lobbies
Common questions
What types of rooms does The Arrivals Hotel offer?
The Arrivals Hotel offers capsule-style rooms and private rooms, though some guests have reported being assigned different room types than expected.
Is the hotel clean and well-maintained?
There are frequent complaints about cleanliness, including dirty rooms, stains, pests, and poor maintenance of shared facilities like bathrooms and lobbies.
What are the main attractions near The Arrivals Hotel?
The hotel is located within walking distance of Bui Vien Walking Street and other central Ho Chi Minh attractions, making it convenient for budget-conscious travelers.
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