Vilion Central Hotel & Spa - Near Ben Thanh Market

Vilion Central Hotel & Spa - Near Ben Thanh Market, 43 Lê Anh Xuân, Bến Thành, Hồ Chí Minh 700000, Vietnam

3.3 · 472 reviews analysed
Vilion Central Hotel & Spa - Near Ben Thanh Market – photo 1
Vilion Central Hotel & Spa - Near Ben Thanh Market – photo 2
Vilion Central Hotel & Spa - Near Ben Thanh Market – photo 3
Vilion Central Hotel & Spa - Near Ben Thanh Market – photo 4

Gumo's take

Vilion Central Hotel & Spa is a budget-friendly option in Ho Chi Minh's District 1, known for its convenient location near Ben Thanh Market and a range of amenities including a spa. While the hotel is praised for its friendly and helpful staff, particularly Ms. Vy and Mr. Thai, and its central accessibility, it has mixed reviews regarding room quality and cleanliness. Some guests report significant discrepancies between online photos and actual room conditions, with complaints about dirty or outdated rooms, poor soundproofing, and uncomfortable beds. It suits travelers prioritizing location and basic comfort over luxury.

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How guests rate it

Location
90
Facilities
58
Staff & Service
82
Room Comfort & Cleanliness
42

What guests love

  • Friendly and attentive staff, particularly Ms. Vy and Mr. Thai, who are praised for their helpfulness and service.
  • Convenient central location in District 1, within walking distance to Ben Thanh Market and other attractions.
  • Recently renovated areas and added amenities like a spa, which enhance guest experience.

Worth knowing

  • Rooms often do not match online photos and are reported as dirty, outdated, or poorly maintained.
  • Issues with cleanliness, including mold, stains, and unclean bedding, are frequently mentioned.
  • Poor soundproofing and uncomfortable beds are recurring complaints affecting guest satisfaction.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Massage
  • Spa
  • English
  • Vietnamese
  • Private bathroom
  • Bathtub in some rooms
  • Shower in some rooms
  • Room service
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Not accessible
  • Air conditioning
  • Refrigerator
  • Minibar

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. Some guests report issues such as mold, stains, and unclean bedding, indicating that cleanliness can be inconsistent.

How is the location of the hotel?

The hotel is conveniently located in District 1, within walking distance to Ben Thanh Market and other attractions, making it a popular choice for travelers prioritizing central accessibility.

Are the rooms comfortable and as shown in the photos?

Some guests have reported significant discrepancies between online photos and actual room conditions, with complaints about outdated, dirty, or poorly maintained rooms and uncomfortable beds.

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