Zazz Urban Ho Chi Minh Hotel

Zazz Urban Ho Chi Minh Hotel, 28 Sư Vạn Hạnh, Ward 9, An Đông, Hồ Chí Minh 70000, Vietnam

4.1 · 215 reviews analysed
Zazz Urban Ho Chi Minh Hotel – photo 1
Zazz Urban Ho Chi Minh Hotel – photo 2
Zazz Urban Ho Chi Minh Hotel – photo 3
Zazz Urban Ho Chi Minh Hotel – photo 4

Gumo's take

Zazz Urban Ho Chi Minh Hotel is a modern, compact urban hotel in District 5, known for its friendly and attentive staff, clean and comfortable rooms, and convenient location near Chinatown and An Dong Market. While the rooms are small and some facilities like the rooftop bar and pool have had maintenance issues, guests consistently praise the service quality and value for money. It suits travelers seeking a quiet, local-friendly base with easy access to food and shopping.

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How guests rate it

Location
85
Facilities
68
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Highly praised staff and service, with multiple reviews highlighting the friendliness, helpfulness, and professionalism of the team, especially security guards and front desk staff.
  • Clean and modern rooms with comfortable beds, often described as one of the best in the city, and praised for their quietness and cleanliness.
  • Strategic location in District 5, close to An Dong Market, Chinatown, and 7-11, offering easy access to local food and shopping.

Worth knowing

  • Rooms are described as small or cramped in several reviews, with some guests noting limited storage and space.
  • Facilities like the rooftop pool and bar have had recurring issues, including poor cleanliness and being closed or under renovation.
  • Breakfast quality is mixed, with some guests finding it limited or unimpressive compared to expectations for the price.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (extra charge)
  • Self parking (extra charge)
  • Airport shuttle (extra charge)
  • Accessible
  • Meeting rooms
  • Cantonese
  • English
  • Mandarin
  • Vietnamese
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel room size spacious or compact?

The hotel rooms are described as small or cramped, with limited storage and space, though they are praised for being clean, modern, and comfortable.

What are the nearby attractions or conveniences close to the hotel?

The hotel is strategically located in District 5, close to An Dong Market, Chinatown, and 7-11, offering easy access to local food and shopping.

How is the quality of the hotel's service and staff?

The staff and service are highly praised, with multiple reviews highlighting the friendliness, helpfulness, and professionalism of the team, especially the security guards and front desk staff.

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