Novotel Century Hong Kong
Novotel Century Hong Kong, 238 Jaffe Rd, Wan Chai, Hong Kong
Gumo's take
Novotel Century Hong Kong is a mid-range hotel in Wan Chai, known for its convenient location near public transport and dining options, and for its attentive, personalized service from staff like Paul Chan and Wai Leung. While the rooms are described as somewhat dated, they are consistently praised for being clean and comfortable. Guests appreciate the hotel's warm hospitality, thoughtful gestures (like birthday surprises), and efficient check-in and check-out processes. The hotel is particularly well-suited for travelers seeking a functional, centrally located base in Hong Kong with a focus on service over luxury.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 72
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional staff service, particularly from the concierge team, who are frequently praised for their helpfulness and local knowledge.
- Strong location in Wan Chai, within walking distance to MTR stations, ferry piers, and a variety of restaurants and shops.
- Clean and well-maintained rooms, with many guests noting the comfort of the beds and the cleanliness of the bathrooms.
Worth knowing
- Rooms are described as dated or in need of renovation, with some guests noting outdated furniture and small, sometimes musty bathrooms.
- Breakfast quality is mixed, with some reviews describing it as average or lacking in variety and freshness.
- Some guests reported minor issues with noise from hallways or neighboring rooms, and a few noted thin walls affecting privacy.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- NFC mobile payments
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Housekeeping (daily)
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Sauna
- Meeting rooms
- English
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (free)
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's location convenient for public transportation and dining?
Yes, Novotel Century Hong Kong is located in Wan Chai and is within walking distance to MTR stations, ferry piers, and a variety of restaurants and shops, making it very convenient for travelers.
Are the rooms at Novotel Century Hong Kong modern and well-maintained?
The rooms are described as somewhat dated and in need of renovation, but they are consistently praised for being clean and comfortable, with many guests noting the cleanliness of the bathrooms and the comfort of the beds.
What is the general guest experience like at Novotel Century Hong Kong?
Guests appreciate the hotel's warm hospitality, efficient check-in and check-out processes, and thoughtful gestures like birthday surprises. The staff, particularly the concierge team, are frequently praised for their helpfulness and local knowledge.
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