The Kimberley Hotel

The Kimberley Hotel, 28 Kimberley Rd, Tsim Sha Tsui, Hong Kong

3.7 · 2,966 reviews analysed
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Gumo's take

The Kimberley Hotel in Hong Kong is a mid-range property known for its central location in Tsim Sha Tsui, offering easy access to shopping, dining, and public transport. While some rooms and facilities are dated, the hotel has ongoing renovations, and newly renovated rooms are praised for their cleanliness and comfort. Guests appreciate the staff's helpfulness and the breakfast buffet, though recurring issues like outdated infrastructure, poor bathroom conditions, and occasional cleanliness problems are noted. It suits budget-conscious travelers seeking convenience and proximity to major attractions.

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How guests rate it

Location
90
Facilities
62
Staff & Service
75
Room Comfort & Cleanliness
58

What guests love

  • Strong staff service with many reviews praising the friendliness and helpfulness of front desk and housekeeping staff.
  • Strategic location near MTR, shopping centers, and dining options, with many reviews emphasizing its accessibility.
  • Breakfast buffet is a highlight, with positive mentions of variety and quality.

Worth knowing

  • Many rooms are outdated or in need of renovation, with complaints about mold, musty smells, and poor maintenance.
  • Bathroom issues are common, including slow drainage, mold, and lack of basic amenities like toothbrushes.
  • Elevator and infrastructure problems, including slow elevators and lack of power sockets near beds, are frequently reported.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Pool
  • Adult-only pool
  • Hot tub
  • Parking (extra charge)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Business center
  • Meeting rooms
  • Cantonese
  • English
  • Mandarin

Common questions

Is the breakfast buffet included in the room price?

The breakfast buffet is not included in the room price; it is an extra charge, though it is frequently praised for its variety and quality by guests.

What are the main issues with the hotel rooms?

Many rooms are outdated or in need of renovation, with common complaints including mold, musty smells, poor maintenance, and bathroom issues like slow drainage and lack of basic amenities.

How is the location of The Kimberley Hotel in Hong Kong?

The hotel is centrally located in Tsim Sha Tsui, offering easy access to shopping, dining, and public transport. Guests frequently praise its strategic location and accessibility.

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