Moonbay Resort

Moonbay Resort, Kakkadampoyil, Kerala 673604

★ 4.5 · 90 reviews analysed
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Gumo's take

Moonbay Resort in Kakkadampoyil is a peaceful and scenic retreat known for its clean, comfortable rooms, friendly staff, and well-maintained facilities. Guests frequently praise the relaxing ambiance, beautiful views, and family-friendly environment, making it ideal for family getaways and short vacations. The resort's swimming pool and natural surroundings are highlighted as major attractions, offering a tranquil escape from daily life.

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How guests rate it

Location
90
Facilities
89
Staff & Service
83
Room Comfort & Cleanliness
92

What guests love

  • Clean, spacious, and comfortable rooms with excellent views of the surrounding nature
  • Well-maintained swimming pool and peaceful ambiance that enhance the overall guest experience
  • Friendly and helpful staff who are described as polite and attentive to guest needs

Worth knowing

  • Some guests reported poor customer service, including rude staff and unavailability of assistance during late hours
  • Issues with room availability and miscommunication during bookings have been noted in negative reviews

Common questions

What kind of environment can guests expect at Moonbay Resort?

Moonbay Resort offers a peaceful and scenic retreat with a relaxing ambiance and beautiful views of the surrounding nature, making it ideal for family getaways and short vacations.

What are the main attractions at the resort?

The resort's swimming pool and natural surroundings are highlighted as major attractions, offering guests a tranquil escape from daily life.

Have there been any reported issues with customer service at Moonbay Resort?

Yes, some guests have reported poor customer service, including rude staff and unavailability of assistance during late hours, as well as issues with room availability and booking miscommunication.

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