Kandy City Stay
7JMG+HGW Kandy City Stay, 155 S.W.R.D. Bandaranaike Mawatha, Kandy 20000, Sri Lanka
Gumo's take
Kandy City Stay is a budget-friendly hotel in the heart of Kandy, offering modest rooms with mountain views and a rooftop restaurant. It is well-suited for travelers seeking convenience and proximity to local attractions like the Temple of the Tooth and Kandy Lake. While some guests praise the location, cleanliness, and friendly staff, others report inconsistencies in room quality and maintenance. The hotel is particularly noted for its mountain views and accessible location, though mixed reviews highlight variability in guest experiences.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Excellent location in the heart of Kandy, close to major attractions and transportation hubs.
- Rooftop restaurant with mountain views, praised for its ambiance and food quality.
- Friendly and helpful staff, with several guests specifically mentioning Mr. Chanaka and Mr. Nadith for their service.
Worth knowing
- Inconsistent room quality and maintenance, with multiple reports of outdated or poorly maintained rooms, unpleasant odors, and mismatched photos.
- Noise and privacy issues, including thin walls, loud noises from nearby rooms, and bathrooms with glass partitions and no locks.
- Unreliable amenities such as air conditioning and hot water, with some guests reporting malfunctions.
- Poor customer service in some cases, including rude staff, unaddressed complaints, and misleading advertising.
Amenities
- Wi-Fi (free)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Sauna
- Air conditioning
- Kitchen
Common questions
Is the hotel's location convenient for visiting major attractions in Kandy?
Yes, Kandy City Stay is located in the heart of Kandy and is close to major attractions like the Temple of the Tooth and Kandy Lake. It is also a 7-minute drive to Wales Park and a 15-minute walk to the nearest train station.
What are the main concerns guests have about the rooms at Kandy City Stay?
Some guests have reported inconsistent room quality and maintenance issues, including outdated rooms, unpleasant odors, and mismatched photos. There are also reports of thin walls, loud noises, and bathrooms with glass partitions and no locks.
Does the hotel have a restaurant, and what do guests say about it?
Yes, Kandy City Stay has a rooftop restaurant with mountain views, which is one of the few in the area. Guests praise its ambiance and food quality, and the mountain views are a notable highlight.
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