ADDRESS7 Hotel, Kalamassery

Metro pillar no: 263, ADDRESS7 Hotel, Kalamassery, Metro station, MIK Building, near Kalamassery, North Kalamassery, Kochi, Kerala 683104

4.6 · 508 reviews analysed
ADDRESS7 Hotel, Kalamassery – photo 1
ADDRESS7 Hotel, Kalamassery – photo 2
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Gumo's take

ADDRESS7 Hotel, Kalamassery is a budget-friendly, unpretentious hotel known for its clean, spacious rooms and excellent service, particularly praised for its staff's hospitality and helpfulness. It is a popular choice for business travelers and tourists due to its proximity to the Kalamassery Metro station and nearby attractions like the Kerala Museum and Lulu Mall. Despite a few complaints about cleanliness and amenities in some rooms, the hotel maintains a strong 4.7/5 rating with most guests highlighting the comfort, location, and staff support.

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How guests rate it

Location
91
Facilities
75
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Highly praised staff service, with specific mentions of Mr. Akhil, Mr. Gafoor, and Mr. Trevor for their hospitality and responsiveness.
  • Clean and spacious rooms with good air conditioning, especially appreciated in Kerala's climate.
  • Convenient location near the Kalamassery Metro station and major attractions like the Kerala Museum and Lulu Mall.

Worth knowing

  • Some guests reported cleanliness issues in certain rooms and bathrooms, including stained linens and lack of exhaust fans.
  • A few negative reviews highlighted poor service after 10:30 PM and unresponsive front desk staff.
  • Limited in-house dining options, with guests needing to rely on nearby restaurants.
  • One guest raised serious safety concerns about the hotel's basement layout and lack of emergency exits.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Not accessible
  • English
  • Hindi
  • Room service
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning

Common questions

Is the hotel located near public transportation or major attractions?

Yes, the hotel is conveniently located near the Kalamassery Metro station and is a 5-minute drive from the Kerala Museum, making it accessible for both business and leisure travelers.

How is the service quality at ADDRESS7 Hotel, Kalamassery?

The service is highly praised, with a strong positive sentiment of 130 positive reviews versus only 2 negative ones. Guests specifically commend the hospitality of staff members like Mr. Akhil, Mr. Gafoor, and Mr. Trevor.

Are there any cleanliness concerns I should be aware of?

While most rooms are clean and spacious, a few guests reported cleanliness issues in certain rooms and bathrooms, including stained linens and lack of exhaust fans. However, these issues are not widespread and overall cleanliness ratings remain positive.

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