Bolgatty Palace and Island Resort
Bolgatty Palace and Island Resort, NH966A, Mulavukad, Kochi, Ernakulam, Kerala 682504
Gumo's take
Bolgatty Palace and Island Resort is a heritage hotel located on a serene island in Kochi, offering a blend of Dutch colonial architecture and Kerala's natural beauty. Known for its waterfront views, relaxed dining, and Ayurvedic treatments, it is ideal for leisure travelers, families, and those seeking a peaceful retreat. The property is praised for its spacious rooms, scenic backwaters, and event-friendly spaces, though some guests note that maintenance and modern amenities lag behind the charm of the location.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 68
What guests love
- Stunning backwater and lake views, with many rooms offering scenic vistas.
- Well-maintained outdoor areas, including a swimming pool and lush gardens, ideal for relaxation and events.
- Highly praised buffet dining, particularly for Kerala cuisine and seafood.
Worth knowing
- Rooms and bathrooms show signs of wear and tear, with outdated fixtures and poor maintenance reported by several guests.
- Air conditioning issues are frequently mentioned, with some guests reporting leaks and lack of hot water.
- Service quality is inconsistent, with some staff described as unhelpful or unresponsive.
- The restaurant and dining areas have faced criticism for cleanliness and food quality, including complaints about flies and repetitive menus.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Hot tub
- Fitness center
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
Common questions
Does the hotel have a swimming pool, and is it well-maintained?
Yes, Bolgatty Palace and Island Resort has an outdoor pool, and the property is noted for its well-maintained outdoor areas, including the pool and lush gardens, which are ideal for relaxation and events.
What are the dining options at the hotel, and what do guests say about the food?
The hotel offers a relaxed restaurant with a dinner buffet and a highly praised buffet dining experience, particularly for Kerala cuisine and seafood. However, some guests have criticized the restaurant for cleanliness and repetitive menus, and there have been complaints about flies in the dining area.
Are the rooms and bathrooms in good condition, and what are the common complaints?
Rooms and bathrooms show signs of wear and tear, with outdated fixtures and poor maintenance reported by several guests. Common complaints include air conditioning issues, leaks, and a lack of hot water in some rooms.
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