Club Mahindra Resort - Cherai Kochi, Kerala
Club Mahindra Resort - Cherai Kochi, Kerala, MLA Rd, Cherai, Kochi, Kerala 683514
Gumo's take
Club Mahindra Resort - Cherai Kochi is a family-friendly beachfront retreat nestled between the Arabian Sea and serene backwaters of Kerala. Known for its warm hospitality, scenic beauty, and exceptional service, it appeals to families and couples seeking a peaceful getaway. Guests frequently praise the staff's attentiveness, the restaurant's food quality, and the proximity to Cherai Beach. While the property is well-maintained, some reviews highlight room and bathroom maintenance issues, and a few guests found the food and facilities to be average.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 72
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional staff service, with specific mentions of Chef Vipin and staff like Reshma, Sarun, and Praveen for their courteous and attentive care.
- Prime location between Cherai Beach and backwaters, offering a unique dual-nature experience and a peaceful environment.
- Highly praised restaurant and breakfast buffet, with guests noting the quality and variety of local cuisine.
Worth knowing
- Room and bathroom maintenance issues, including outdated fixtures, poor air conditioning, and cleanliness concerns reported in several reviews.
- Limited food variety and high prices for à la carte dining, with some guests finding the restaurant experience underwhelming.
- Inconsistent service quality, particularly at the front desk and in managing guest requests, as noted in a few negative reviews.
Amenities
- Wi-Fi (free)
- Beach access
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Spa
- Accessible
Common questions
Is the hotel located near a beach?
Yes, Club Mahindra Resort - Cherai Kochi is located just an 8-minute walk from Cherai Beach, offering easy access to the Arabian Sea and a scenic beachfront experience.
What are the main strengths of the hotel's service and dining?
The hotel is known for exceptional staff service, with specific praise for individuals like Chef Vipin and Reshma. The restaurant and breakfast buffet are highly praised for the quality and variety of local cuisine.
Are there any reported issues with the rooms or facilities?
Some guests have reported room and bathroom maintenance issues, including outdated fixtures, poor air conditioning, and cleanliness concerns, which are notable limitations of the property.
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