Coral Reef Hotel
Coral Reef Hotel, St Benedict Rd, opposite north railway station, North Railway Station, Kacheripady, Kochi, Ernakulam, Kerala 682018
Gumo's take
Coral Reef Hotel in Kochi is a modern 4-star property known for its prime location next to Ernakulam North Railway Station and its rooftop infinity pool and restaurant. It is particularly favored by business travelers and those seeking convenience for exploring the city or nearby attractions like the Mangalavanam Bird Sanctuary. Guests praise the breakfast buffet, cleanliness of rooms, and the helpfulness of certain staff members, such as Poornima and Solomon. However, recurring complaints about inconsistent service, air conditioning issues, and unprofessional behavior from some staff members highlight areas needing improvement.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 72
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 78
What guests love
- Prime location next to Ernakulam North Railway Station, making it ideal for travelers arriving by train.
- Well-maintained rooms with positive feedback on cleanliness and comfort.
- Popular breakfast buffet with a good variety of options.
Worth knowing
- Recurring issues with air conditioning in rooms, as noted in multiple negative reviews.
- Inconsistent and sometimes unprofessional service from staff, particularly at the front desk and in the restaurant.
- Limited gym facilities and complaints about the pool's operating hours.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Business center
- Meeting rooms
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Indoor pool
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Not accessible
- Accessible parking
- Accessible elevator
- Arabic
- English
- French
- Hindi
- Italian
Common questions
Is the Coral Reef Hotel a good option for travelers arriving by train?
Yes, the Coral Reef Hotel is an excellent choice for train travelers as it is located next to Ernakulam North Railway Station, offering convenient access and a prime location for exploring Kochi.
What are the main complaints about the hotel's service and facilities?
Some guests have reported inconsistent service, unprofessional behavior from certain staff members, and recurring issues with air conditioning in the rooms. These are the most frequently mentioned limitations in reviews.
What amenities are available for fitness and wellness at the hotel?
The hotel features a fitness center with treadmill, weight machines, free weights, and a sauna. Additionally, it offers massage services, making it one of the few hotels in the area with such wellness amenities.
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