Coral Reef Hotel

Coral Reef Hotel, St Benedict Rd, opposite north railway station, North Railway Station, Kacheripady, Kochi, Ernakulam, Kerala 682018

4-star property 4.3 · 4,362 reviews analysed
Coral Reef Hotel – photo 1
Coral Reef Hotel – photo 2
Coral Reef Hotel – photo 3
Coral Reef Hotel – photo 4

Gumo's take

Coral Reef Hotel in Kochi is a modern 4-star property known for its proximity to Ernakulam North Railway Station and its rooftop infinity pool and restaurant. It is particularly favored by business travelers and families for its convenient location and 24-hour room service. Guests consistently praise the breakfast buffet, the cleanliness of the rooms, and the professionalism of certain staff members like Poornima and Mr. Solomon. However, the hotel has faced criticism for inconsistent service quality, issues with air conditioning, and occasional lapses in hygiene and communication.

Get your personal match score

Run a live research on Coral Reef Hotel — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.

Research this stay

How guests rate it

Location
88
Facilities
72
Staff & Service
68
Room Comfort & Cleanliness
78

What guests love

  • Excellent breakfast buffet with a wide variety of options, praised by multiple guests.
  • Convenient location adjacent to Ernakulam North Railway Station, ideal for train travelers.
  • Well-maintained rooms and modern amenities, with many guests noting the cleanliness and comfort.

Worth knowing

  • Recurring complaints about malfunctioning or insufficient air conditioning in rooms.
  • Inconsistent service quality, with some guests reporting rude or unhelpful staff at the front desk.
  • Issues with hygiene, including reports of cockroaches and stains in rooms.
  • Limited gym facilities and occasional problems with Wi-Fi reliability.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Business center
  • Meeting rooms
  • Air conditioning
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Nightclub
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Indoor pool
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Arabic
  • English
  • French
  • Hindi
  • Italian

Common questions

Is the Coral Reef Hotel a good choice for someone who wants a great breakfast?

Yes, the Coral Reef Hotel is highly praised for its excellent breakfast buffet, with a wide variety of options. Multiple guests have specifically highlighted the quality and variety of the breakfast service.

Does the hotel have a fitness center, and is it well-equipped?

Yes, the hotel has a fitness center with basic equipment including a treadmill, weight machines, free weights, and a sauna. However, some guests have noted that the gym facilities are limited in scope.

What are the main complaints or limitations guests have mentioned about the hotel?

Guests have reported recurring issues such as malfunctioning or insufficient air conditioning in rooms, inconsistent service quality from front desk staff, occasional hygiene problems like cockroach sightings, and unreliable Wi-Fi connectivity.

People also searched for