D'Chandelier Business Hotel, Cochin

KARSHAKAROAD, D'Chandelier Business Hotel, Cochin, NEAR, S Railway Station Rd, EASTERN SIDE, Ernakulam South, Ernakulam, Kerala 682016

3-star property 3.2 · 195 reviews analysed
D'Chandelier Business Hotel, Cochin – photo 1
D'Chandelier Business Hotel, Cochin – photo 2
D'Chandelier Business Hotel, Cochin – photo 3
D'Chandelier Business Hotel, Cochin – photo 4

Gumo's take

D'Chandelier Business Hotel, Cochin is a budget-friendly option located near Ernakulam South Railway Station, making it ideal for travelers prioritizing convenience over luxury. While it offers 24-hour room service and a restaurant with a dinner buffet, the hotel struggles with cleanliness, maintenance, and service quality. Guests frequently report issues with room hygiene, broken fixtures, and unresponsive staff, which significantly impact the overall experience. Despite its proximity to public transit and nearby attractions, the hotel is best suited for short stays where location outweighs comfort.

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How guests rate it

Location
82
Facilities
45
Staff & Service
32
Room Comfort & Cleanliness
38

What guests love

  • Convenient location near Ernakulam South Railway Station and public transit
  • 24-hour room service and on-site restaurant with a dinner buffet

Worth knowing

  • Frequent complaints about poor cleanliness, including unhygienic rooms and bathrooms
  • Maintenance issues such as broken taps, non-functional AC, and missing fixtures
  • Unresponsive and unhelpful staff, with reports of rudeness and poor customer service

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Parking (free)
  • Self parking
  • Valet parking (free)
  • EV charger
  • Private car service
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Refrigerator in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the hotel clean and well-maintained?

The hotel has received frequent complaints about cleanliness and maintenance, including unhygienic rooms, broken fixtures, and non-functional AC. These issues significantly impact the guest experience.

How is the service quality at D'Chandelier Business Hotel?

Service quality is mixed, with more negative feedback than positive. Guests have reported unresponsive and sometimes rude staff, which can affect the overall stay.

Is the hotel a good option for someone looking for a convenient location near public transit?

Yes, the hotel is conveniently located near Ernakulam South Railway Station and within a 9-minute walk to public transit, making it a good choice for travelers prioritizing accessibility.

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