Four Points by Sheraton Kochi Infopark
Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus Infopark P.O, Kakkanad, Kochi, Kerala 682042
Gumo's take
Four Points by Sheraton Kochi Infopark is a 5-star hotel known for its upscale amenities, including an outdoor pool, spa, and two restaurants, with a strong focus on business and leisure travelers in the Infopark area. The hotel is praised for its excellent service, particularly in the dining and breakfast experiences, and for the attentiveness of staff such as Chef Vishnu, Bibin, and Jubin. While the property is well-maintained and modern, some guests have noted issues with bathroom cleanliness and room noise, especially near construction areas. It is a popular choice for business events and family stays, with a convenient location near major attractions like Hill Palace and Lulu Mall.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional service and hospitality, with staff like Chef Vishnu and Bibin frequently praised for their attentiveness and professionalism.
- High-quality dining experiences, particularly at the buffet, with fresh food and a wide variety of options.
- Well-maintained facilities, including a clean and relaxing outdoor pool and modern fitness center.
Worth knowing
- Some guests reported issues with bathroom cleanliness and hygiene, including mold and unclean towels.
- Noise from nearby construction and rooms located near high-traffic areas have affected the comfort of some stays.
- A few reviews mention poor food quality and slow service in certain dining areas, such as the 14th-floor restaurant.
Amenities
- Pool
- Spa
- Wi-Fi
- Parking
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Front desk
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Doctor on call
- No pets
- English
- Hindi
Common questions
What are the hotel's strengths in terms of dining and service?
The hotel is known for its high-quality dining experiences, particularly at the buffet, with fresh food and a wide variety of options. The service is also highly praised, with staff like Chef Vishnu and Bibin frequently commended for their attentiveness and professionalism.
Are there any common complaints about the hotel's cleanliness or noise?
Some guests have reported issues with bathroom cleanliness, including mold and unclean towels. Additionally, noise from nearby construction and rooms located near high-traffic areas has affected the comfort of some stays.
What amenities are available for fitness and relaxation at the hotel?
The hotel offers a modern fitness center with equipment like treadmills, elliptical machines, and weight machines, as well as an outdoor pool and a spa. It is also one of the few hotels in the area with a sauna.
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