Hotel Crown Suites - Hotel in Ernakulam
Hotel Crown Suites - Hotel in Ernakulam, Sahodaran Ayyappan Road Near South Over Bridge, Manorama Junction, Kochi, Kerala 682016
Gumo's take
Hotel Crown Suites is a budget-friendly hotel in Ernakulam, offering spacious and generally clean rooms with a prime location near the railway station and metro. While the hotel is praised for its helpful and courteous staff, it struggles with recurring issues in room maintenance, bathroom cleanliness, and amenities like hot water and in-room facilities. It suits travelers seeking affordable accommodation in a convenient location, though guests should be prepared for potential shortcomings in room upkeep.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and courteous staff, with several reviews specifically praising front desk service and responsiveness.
- Prime location near Ernakulam Junction railway station and metro, with easy access to nearby restaurants and attractions.
- Spacious rooms and balconies, with some guests noting the comfort of beds and overall room layout.
Worth knowing
- Recurring complaints about bathroom cleanliness, including foul odors, broken fixtures, and poor maintenance.
- Issues with hot water availability and functioning of in-room amenities like AC, TVs, and charging points.
- Dirty or poorly maintained rooms in some cases, including stained linens, spider webs, and lack of basic amenities like kettles or tea makers.
- Breakfast quality and variety criticized in multiple reviews, with some noting unhygienic conditions in the serving area.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Arabic
- English
- Hindi
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking
- Private car service (extra charge)
- Car rental onsite
- Air conditioning
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's location convenient for travelers?
Yes, Hotel Crown Suites is conveniently located near Ernakulam Junction railway station and metro, with easy access to nearby restaurants and attractions. It is also a 6-minute drive to the Ernakulam Shiva Temple.
What are the common issues with the hotel's bathrooms?
The hotel has recurring complaints about bathroom cleanliness, including foul odors, broken fixtures, and poor maintenance. Some guests have also reported issues with stained linens and spider webs in their rooms.
How is the breakfast at Hotel Crown Suites?
Breakfast quality and variety have been criticized in multiple reviews, with some guests noting unhygienic conditions in the serving area. While some reviews are positive, the overall sentiment is mixed.
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