Hotel Hill View
Hotel Hill View, Civil Lane Road Opposite Bharat Petroleum Kakkanad, Padamugal - Palachuvadu Rd, Kochi, Kerala 682021
Gumo's take
Hotel Hill View is a 3-star business hotel in Kochi known for its rooftop bar and restaurant, free breakfast, and proximity to tech parks and local attractions like Thrikkakara Temple. While praised for its service and ambiance, especially in dining and nightlife, the hotel faces recurring complaints about cleanliness, staff behavior, and room quality. Guests appreciate the breakfast buffet and restaurant offerings, but some report issues with maintenance and poor customer service.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 73
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 62
What guests love
- Praised for excellent service and hospitality, particularly in the rooftop bar and restaurant.
- Guests consistently highlight the quality and variety of breakfast buffet and dining options.
- Well-maintained rooftop bar with a pleasant ambiance, ideal for relaxation and social gatherings.
Worth knowing
- Recurring complaints about cleanliness in rooms and bathrooms, including poor hygiene and maintenance issues.
- Negative feedback on staff behavior, including unprofessionalism and poor customer service.
- Issues with room comfort, including malfunctioning AC, small TVs, and uncomfortable beds.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Full-service laundry
- Private bathroom
- Shower
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
Is breakfast included with my stay at Hotel Hill View?
Yes, Hotel Hill View offers a free breakfast buffet to guests, which is consistently praised for its quality and variety.
What are the main complaints guests have about the hotel?
Guests commonly report issues with room cleanliness, bathroom hygiene, and staff behavior. Some also mention problems with room comfort, such as malfunctioning AC and uncomfortable beds.
Does the hotel have a bar or restaurant?
Yes, Hotel Hill View has a rooftop bar and restaurant that are highly praised for their ambiance, service, and offerings. It is one of the few hotels in the area with a bar.
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