Hotel Imperial Regency
Hotel Imperial Regency, 5th Imperial Trade Centre, M.G Road, North End, Ernakulam, Kochi, Kerala 682035
Gumo's take
Hotel Imperial Regency is a 3-star business-friendly hotel located in the heart of Kochi on MG Road, known for its convenient metro access and spacious, contemporary rooms. While guests praise the location and service, mixed reviews highlight inconsistencies in cleanliness and room maintenance. It is a mid-range option that suits business travelers and families seeking proximity to local attractions and public transport.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Excellent location with direct access to MG Road metro station and proximity to major attractions
- Professional and friendly service, with several guests highlighting attentive staff
- Spacious and well-designed rooms with modern amenities like air conditioning and in-room safes
Worth knowing
- Mixed reviews on room cleanliness and maintenance, including issues with odors and faulty room features
- Inconsistent dining and breakfast experiences, with some guests noting poor menu availability and quality
- Some reports of unresponsive or unprofessional staff behavior, particularly in night shifts and female staff interactions
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen in some rooms
- Room service
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel close to public transportation?
Yes, Hotel Imperial Regency is located just 1 minute walk from the nearest public transit, specifically the MG Road metro station, making it very convenient for travelers.
What are the main guest concerns about the hotel's service?
While many guests praise the service, some reviews highlight inconsistent staff behavior, particularly during night shifts and with female staff. However, the overall service sentiment is still positive, with 68 positive mentions compared to 17 negative ones.
How is the hotel's cleanliness according to guest reviews?
Guest reviews on cleanliness are mixed, with 34 positive and 13 negative mentions. Some guests have reported issues with room odors and maintenance, so it's advisable to be aware of these potential inconsistencies.
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