Hotel Kay Kay Residency
Hotel Kay Kay Residency, 44/3545 B, Desabhimani Rd, Near BSNL Office, Kaloor, Ernakulam, Kerala 682017
Gumo's take
Hotel Kay Kay Residency is a modest budget hotel in Kochi catering primarily to solo travelers and budget-conscious guests. It offers basic, no-frills accommodations with a focus on affordability and proximity to public transit and nearby attractions. While some guests praise its cleanliness, location, and service, others report recurring issues with bathroom hygiene, water quality, and staff behavior. It is best suited for short stays and travelers who prioritize cost over luxury.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 58
What guests love
- Convenient location near public transit and major points of interest like the Kaloor Metro Station and Lulu Mall.
- Budget-friendly pricing with basic amenities like free Wi-Fi, air conditioning, and room service.
- Some positive feedback on cleanliness and staff friendliness from a subset of guests.
Worth knowing
- Recurring complaints about unclean bathrooms, poor water quality (discolored, metallic taste), and lingering odors in rooms.
- Mixed and often negative sentiment around staff behavior, with reports of rudeness and poor customer service.
- Rooms are described as small and sometimes poorly ventilated, with some guests noting issues like bedbugs and noisy air conditioning.
- Lack of modern amenities like showers in bathrooms and inconsistent availability of hot water.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Room service
- Air conditioning
Common questions
Is the hotel located near public transportation?
Yes, Hotel Kay Kay Residency is 12 minutes' walk from the nearest public transit and is near Kaloor Metro Station, making it convenient for travelers.
What are the common complaints about the hotel's bathrooms?
Some guests have reported recurring issues with bathroom hygiene, including unclean bathrooms, discolored and metallic-tasting water, and lingering odors.
How is the service at Hotel Kay Kay Residency?
Service has mixed reviews; while 51 positive mentions highlight friendly service, 20 negative comments report rudeness and poor customer service from the staff.
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