Super Hotel O by OYO Palarivattom Metro Station Formerly South Gate
Super Hotel O by OYO Palarivattom Metro Station Formerly South Gate, Plot No. 131/14, New Kalavath Rd, Sonia Nagar, Palarivattom, Ernakulam, Kochi, Kerala 682025
Gumo's take
Super Hotel O by OYO Palarivattom Metro Station is a budget-friendly hotel in Kochi, known for its proximity to the metro and nearby attractions like Lulu Mall and Fort Kochi. While many guests praise the cleanliness, comfort, and helpful staff, others report issues with unclean rooms, misleading photos, and poor service. It suits travelers seeking an affordable, convenient stay, but may not meet expectations for those prioritizing consistent quality and hygiene.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 62
What guests love
- Clean and comfortable rooms, as noted in multiple positive reviews
- Convenient location near the metro and major attractions like Lulu Mall and Fort Kochi
- Responsive and helpful staff, with several guests highlighting good service and check-in experiences
Worth knowing
- Multiple reports of unclean or poorly maintained rooms, including dirty bedsheets, mold, and missing toiletries
- Unreliable service, with complaints about unresponsive staff, missing signboards, and poor communication
- Misleading photos and descriptions, with several guests feeling the actual property did not match the online presentation
- Issues with amenities, including missing water bottles, towels, and small, cramped rooms
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Air conditioning in some rooms
- Kitchen in some rooms
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Parking
- Car rental onsite
- Local shuttle
- English
- Hindi
Common questions
Is the hotel clean and well-maintained?
Opinions vary regarding cleanliness. While some guests praise the clean and comfortable rooms, others report issues such as dirty bedsheets, mold, and unclean conditions. It is advisable to check recent reviews for the most up-to-date information.
How is the service at the hotel?
The service at the hotel is generally positive, with 12 positive reviews highlighting helpful and responsive staff. However, there are 5 negative reviews mentioning unresponsive staff and poor communication, indicating some inconsistency in service quality.
Is the hotel's location convenient for exploring Kochi?
Yes, the hotel is conveniently located near the Palarivattom Metro Station and is within walking distance to major attractions like Lulu Mall and Fort Kochi. It is also a 10-minute drive to the St. George Syro-Malabar Catholic Forane Church, Edappally.
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